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Account Manager
Account ManagerIntegrated Renovations Careers • Dallas, TX, US
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Account Manager

Account Manager

Integrated Renovations Careers • Dallas, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : Account Manager

The Account Manager will partner with senior team members to develop new business opportunities and manage new and existing business relationships.

Responsibilities : Sales Management

  • Utilize established strategies to maintain and / or expand sales within an assigned territory.
  • Partner with senior team members to prepare a plan for each account, identifying short- and long-term needs.

Account Documentation and Reporting

  • Document account activity and maintain accurate records of customer interactions and feedback.
  • Provide reports on budget and sales activity for a given period of time.

    • Customer Service Management

  • Contact customers regularly to maintain account relationships, advise them of new product and service offerings, and obtain feedback on products.
  • Serve as a point of escalation for issues encountered during the renovation process, expediting resolution of customer problems and complaints.

    • Communication and Collaboration

  • Share ideas and customer needs throughout all phases of the product life cycle, including planning, design, integration, installation, and management.
  • Contribute to quarterly and annual business forecasting by providing account trends and sharing future client needs.

    • Recording Keeping and System Implementation

  • Design and implement a record-keeping system to manage all necessary data related to account management activities.

    • Requirements : Qualifications

  • Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent work experience.
  • Minimum 3+ years of relevant work experience in account management, business development, or sales within the construction or renovation industry, demonstrating a track record of success in revenue generation and client relationship management.
  • Strong analytical skills with the ability to forecast future revenue and understand financial implications of account management decisions.
  • Excellent interpersonal and communication skills, with a customer-centric mindset and a proven ability to build and nurture client relationships.
  • Experience in coordinating preconstruction activities, including bid walks, estimating, and proposal development, with a keen attention to detail and ability to manage multiple projects simultaneously.
  • Collaborative mindset with the ability to work effectively with cross-functional teams, including estimators, project managers, and production staff, to achieve common goals and deliver exceptional customer service.
  • Strong problem-solving skills with the ability to intervene and address client issues promptly and effectively, ensuring positive outcomes and client satisfaction.
  • Ability to thrive in a fast-paced and dynamic environment, adapting to changing client needs and business priorities while maintaining a focus on delivering results and driving.
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    Account Manager • Dallas, TX, US