Loan Servicing Specialist - Full Time

Loan Servicing Specialist

The Loan Servicing Specialist will be responsible for processing basic and highly complex loan transactions associated with various loan types such as Mortgage, Consumer, Business, SBA, National Floor Plans and Participations. They will also complete department specific tasks and identify account information for accuracy to ensure the bank does not incur financial losses due to the incomplete or inaccurate information. This requires coordination of data and information among various operational areas.

What Youll Do :

• Understand and comply with Bank policy, laws, regulations, and the Banks BSA / AML Program.
• Serve as a resource to the frontline staff for loan servicing questions.
• Ensure accuracy of the loan terms and conditions reflected within the Banks core operating system and related systems.
• Ensure accurate and timely posting of all loan account transactions.
• Reconcile general ledger accounts affected by servicing related loan transaction activity.
• Provide accurate and timely payoff quotes and paid loan processing.
• Process accurate and timely account verifications and responses to customer inquiries.
• Responsible for monitoring escrow transactions related to construction builds and collateral damaged insurance claims and effectively facilitating the disbursements.
• Communicate with third-party vendors to maintain accuracy with vendor and build strong relationships.
• Maintain records for Force Placed Hazard Insurance in conjunction with third-party vendor.
• Maintenance of an effective and efficient escrow accounting process including, but not limited to, annual and short-year analysis, escrow interest applications, escrow deposits and escrow disbursements.
• Complete paid loan recorded satisfactions, lien releases, and UCC filings and contributions.

What It Takes :

About the Company :

IncredibleBank first started in 1967 as River Valley Bank with a single location in Rothschild, WI. And we may have strong roots in community banking, but IncredibleBank wasnt awarded as one of Americas Most Innovative Banks by the Independent Community Bankers of America for our popcorn Fridays. Though we do love free popcorn We strive to stay on the leading edge of banking technology with the goal providing the best, simplest way for our customers across the country to do their banking. But if our customers need us, they can pick up the phone and talk to a real person. And thats what makes us Americas first national online community bank. And who doesnt love the idea of a national community? Today, IncredibleBank is a $1.9 billion-asset institution that has grown to 16 brick-and-mortar locations with customers in all 50 states. But we know that as an employer, its less about size than it is about culture. Thats why were especially proud to have been certified as a Great Place to Work.