CMMS Technical Engineer

Job Description

Job Description

WHO WE ARE

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com..

WHAT YOU GET TO DO

This position supports key IT and operational systems, focusing on Computerized Maintenance Management System (CMMS) deployment, SAP integration, user support, and technical training. This role manages system access, performs routine maintenance, supports mobile and web tools, and handles data exports and reporting. It also collaborates with R&D on cloud infrastructure and analytics.The ideal candidate has a strong technical background, experience with CMMS and SAP systems, basic Linux and networking skills, and the ability to train users and troubleshoot issues across platforms. A proactive, detail-oriented approach and the ability to manage multiple tasks in a fast-paced environment are essential.

Essential Functions and Responsibilities :

To perform this job successfully, the individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Digital Services Support :

• Set up user accounts, configure access, and provide orientation on digital tools.
• Deploy and customize CMMS instances and modules to align with operational needs.
• Deliver training on KiSoft CMMS and related tools; create supporting documentation.
• Perform routine maintenance tasks such as cluster restarts and software updates.
• Provide ongoing support for access, configuration, and troubleshooting issues.
• Manage GRBS workflows and JIRA tickets to support agile development and issue resolution.
• Handle data cleaning, transformation, and export tasks for reporting and analysis.
• Maintain accurate CMMS records for spare parts consignment inventory.

APK Integration

Customer Support

Development Support

R&D Collaboration

KNAPP Training Responsibilities

WHAT YOU HAVE

Working Conditions and Environment :

WHAT YOU WILL GET

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and / or residence or if use of marijuana is only during “off-hours.”