Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • Houston, Texas, US
No longer accepting applications
Member Services Representative

Member Services Representative

Planet Fitness • Houston, Texas, US
30+ days ago
Job type
  • Full-time
Job description
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
Create a job alert for this search

Member Services Representative • Houston, Texas, US

Similar jobs

Costco Membership Desk Representative

TradeJobsWorkforce77011 Houston, TX, US
Full-time

Be part of our success story as a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative.Deliver outstanding service to customers and colleagues.Ensur...Show more

 • Promoted

Service Team (P1-1349555-0)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1349457-0)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1350567-0)

Panda ExpressPearland, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1349249-2)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1349250-6)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

CSR (Customer Service Representative)

Pizza HutHouston, TX, United States
Full-time

Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.As a Pizza Hut team member, you can be the smiling fa...Show more

 • Promoted

Service Team (P1-1349303-2)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1349323-0)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1350455-0)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1349032-0)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Representative - Eyewash/WaterBreak

Cintas CorporationHouston, TX, United States
Full-time

Apply now * Apply Now * Start applying with LinkedIn Start Please wait.Show more

 • Promoted

Member Service Representative

Pride HealthHouston, TX, United States
Full-time

Job Title: Member Services Representative – Call Center (Bilingual).Shift: 8-hour shift between 7:00 AM – 6:00 PM (Monday–Friday).Duration: 3 months with a strong possibility of extension.Handle in...Show more

 • Promoted

Service Team (P1-1349330-2)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

CUSTOMER SERVICE REPRESENTATIVE III

City of Houston, TXHouston, TX, United States
Full-time

Applications Accepted From: All Persons Interested Division: Human Services Section: Area Agency on Aging Reporting Location: 8000 North Stadium Dr.Workdays & Hours: Monday - Friday, 8:00 AM - 5:00...Show more

 • Promoted

Service Team (P1-1349055-3)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1349411-0)

Panda ExpressHouston, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Service Team (P1-1350016-1)

Panda ExpressPearland, TX, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more