Talent.com
Retail Processing Manager - In Office Paramus, NJ or Houston, TX
Retail Processing Manager - In Office Paramus, NJ or Houston, TXLongbridge Financial • Houston, TX, US
No longer accepting applications
Retail Processing Manager - In Office Paramus, NJ or Houston, TX

Retail Processing Manager - In Office Paramus, NJ or Houston, TX

Longbridge Financial • Houston, TX, US
30+ days ago
Job type
  • Full-time
Job description

Retail Processing Manager - In Office Paramus, Nj Or Houston, Tx

At Longbridge, we love seniors and we're passionate about helping them unlock the power of one of their greatest assetstheir home equity.

As a leading provider of home equity solutions for seniors, we're committed to helping older homeowners make the most of what they've worked hard to build, so they can live the retirement they imagined.

And we don't just do it well, we do it really well. With an "Excellent" rating on Trustpilot and over a thousand customer testimonials, we've earned a reputation for making it easy and stress-free to access home equitywith guidance every step of the way.

But it's not just our customers who love usour team does, too! We've been named a Great Place to Work three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.

At Longbridge, we don't just offer jobs, we offer careers that grow with you. Here's why you'll love being part of our team :

  • Grow With Us We're big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from withinbecause when you succeed, we all do.
  • A Culture That Clicks We work hard, but we have fun doing it! Whether it's team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like "just work."
  • Benefits That Have Your Back We've got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

If you're looking for a place where your work truly makes a difference, we'd love to have you on board. Apply today and let's do great things together!

Job Description

LBF is adding to our Operations Team, we are looking to add a Retail Processing Manager. The ideal candidate will be responsible for assisting the day-to-day supervision of Processors and Junior Processors. Provide service and quality processing of loan files in accordance with FHA, State, and Investor regulations, assuring the marketable quality of each loan. The Processing Manager will report to the Director of Retail Operations.

Responsibilities :

  • Manage and coach a team consisting of 15-20 Processors, Supervisors, and Team Leads
  • Maintain thorough knowledge of LBF's programs, policies, procedures, and terminology applicable to FHA Loans
  • Ensure compliance with LBF's policies and secondary market requirements pertaining to credit standards and regulation for FHA and Proprietary loans
  • Train, assist, coach, supervise, and support departmental team members
  • Act as a liaison between the Underwriting Department, Sales, and other Longbridge Financial Mortgage departments
  • Collaborate with Loan Officers, Account Executives, Partners, Borrowers, Underwriters, Closers, AMCs, and title companies
  • Monitor the pipeline daily to ensure files move efficiently
  • Develop strategies to improve processes and enhance workflow
  • Review and assist processors with conditions as needed
  • Perform root cause analysis and provide solutions and feedback to Leadership
  • Provide positive and motivating support to the team
  • Attend and host daily and weekly meetings
  • Coordinate with Supervisors and Team Leads on training needs
  • Oversee hiring and terminations
  • Communicate and interact with other department managers, as well as the recruiting department, to ensure staffing needs align with capacity plans and profit / loss expectations
  • Perform other duties as assigned
  • Work well under pressure, meet multiple and sometimes competing deadlines, and demonstrate professional behavior with colleagues and management
  • Qualifications

    Skills / Qualifications

  • Reverse mortgage retail processing experience required
  • Strong knowledge of all State and Federal regulations including but not limited to RESPA / TILA, Reg B, etc.
  • Prior experience with interviewing, hiring, disciplinary actions, and terminations
  • 5-10 years Management experience highly preferred
  • May require long hours / overtime at certain times of the month
  • Excellent verbal and written communication skills
  • Strong time management and prioritization skills and ability to meet deadlines
  • A "Can Do" attitude with high energy and self-motivation
  • Travel required multiple times a year
  • Additional Information

  • Full benefits
  • 401(k) with company match
  • Paid time off
  • Working in a growing and dynamic industry
  • LBF is an EEO / AA / Vet / Disabled Employer
  • Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.
  • Important Note : When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

    Create a job alert for this search

    Processing Manager • Houston, TX, US

    Related jobs
    Territory Manager - Houston Heights Area

    Territory Manager - Houston Heights Area

    US Foods • Houston, TX, United States
    Full-time
    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ($47185.Join Our Community of Food People!. Join Our Team as a Territory Manager – Where Passion M...Show more
    Last updated: 1 hour ago • Promoted • New!
    Operations Manager I

    Operations Manager I

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for an Operations Manager I - Plan Documents.Key Responsibilities Oversee plan document processes, ensuring compliance with IRS, ERISA, and DOL requirements Provide leadersh...Show more
    Last updated: 4 days ago • Promoted
    Retail Experience Manager

    Retail Experience Manager

    Best Buy • Houston, TX, US
    Full-time
    As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer ex...Show more
    Last updated: 1 day ago • Promoted
    Retail Shop Manager on Duty, Houston

    Retail Shop Manager on Duty, Houston

    Equinox • Houston, TX, US
    Full-time
    Retail Shop Manager On Duty, Houston.Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for...Show more
    Last updated: 30+ days ago • Promoted
    Senior Category Manager

    Senior Category Manager

    VirtualVocations • Humble, Texas, United States
    Full-time
    Key Responsibilities Develop and implement global assortment strategies aligned with business objectives Conduct market research and analysis to identify trends and consumer preferences Manage ...Show more
    Last updated: 30+ days ago • Promoted
    Branch Manager - Lakewood / Cypress, TX

    Branch Manager - Lakewood / Cypress, TX

    BankTalent HQ • Cypress, TX, United States
    Full-time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...Show more
    Last updated: 30+ days ago • Promoted
    Senior Pricing Analytics Manager

    Senior Pricing Analytics Manager

    VirtualVocations • Houston, Texas, United States
    Full-time
    A company is looking for a Senior Pricing Analytics Manager (Remote).Key Responsibilities Develop and refine pricing frameworks and models for various services to balance competitiveness and prof...Show more
    Last updated: 30+ days ago • Promoted
    Client Insights Manager

    Client Insights Manager

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Client Insights Manager.Key Responsibilities Analyze and interpret data to provide business-relevant insights Engage in consultative selling to identify client needs a...Show more
    Last updated: 2 days ago • Promoted
    Loss Management Specialist

    Loss Management Specialist

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Loss Management Specialist I to assist members in navigating financial challenges while ensuring the organization's financial health. Key Responsibilities Champion compl...Show more
    Last updated: 5 days ago • Promoted
    Xfinity Retail Store Manager - Spring

    Xfinity Retail Store Manager - Spring

    Blufox Mobile • Spring, TX, US
    Full-time
    Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox i...Show more
    Last updated: 30+ days ago • Promoted
    Xfinity Retail Store Manager - Aliana

    Xfinity Retail Store Manager - Aliana

    Blufox Mobile • Richmond, TX, US
    Full-time
    Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox i...Show more
    Last updated: 30+ days ago • Promoted
    Retail Operations Assistant

    Retail Operations Assistant

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Retail Operations Assistant (Contractor).Responsibilities Manage new item launch processes with cross-functional partners for efficient product launches Audit and main...Show more
    Last updated: 3 days ago • Promoted
    Manager of Guest Experience

    Manager of Guest Experience

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Manager, Member & Guest Experience to lead the Experience Strategy Team and enhance customer engagement and satisfaction. Key Responsibilities Lead and execute customer ...Show more
    Last updated: 4 days ago • Promoted
    US-Manager

    US-Manager

    Apple • Houston, TX, US
    Full-time
    Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibilit...Show more
    Last updated: 30+ days ago • Promoted
    Order Management Manager

    Order Management Manager

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for an Order Management Manager who will oversee the order-to-cash process and collaborate with various teams to enhance customer experience. Key Responsibilities Manage the e...Show more
    Last updated: 23 days ago • Promoted
    Xfinity Retail District Manager- Houston

    Xfinity Retail District Manager- Houston

    Blufox Mobile • Houston, TX, US
    Full-time
    Job Listing : Xfinity Retail District Manager.Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers...Show more
    Last updated: 30+ days ago • Promoted
    Manager of Total Rewards

    Manager of Total Rewards

    VirtualVocations • Pasadena, Texas, United States
    Full-time
    A company is looking for a Manager / Senior Manager of Total Rewards to build and operationalize compensation, benefits, and equity programs. Key Responsibilities Finalize compensation philosophy an...Show more
    Last updated: 1 day ago • Promoted
    Branch Manager (Houston Experience Center)

    Branch Manager (Houston Experience Center)

    First Tech Federal Credit Union • Spring, TX, United States
    Full-time
    The Branch Manager for the Experience Center (XC) oversees all aspects of the daily operations of the XC, deepening and acquiring member relationships and ensuring member service levels are consist...Show more
    Last updated: 11 days ago • Promoted