Capgemini Invent – Senior Consultant - Life Sciences CRM - Salesforce Health Cloud / Sales Cloud

Job Description

Capgemini Invent – Senior Consultant - Life Sciences CRM - Salesforce Health Cloud / Sales Cloud-

Description

CANDIDATES CAN BE BASED OUT OF THE NEW YORK METRO, CHICAGO, OR SAN FRANCISCO.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our Life Sciences / Pharma clients' challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

The Life Sciences industry is undergoing dramatic changes, impacted by patent expirations, patient empowerment, increased regulatory scrutiny, and stringent cost containment. While the industry continues to lower costs and consolidate, it is seeking new growth opportunities through innovation, diversification, and expansion in emerging markets.Capgemini Invent’s Life Sciences practice has partnered with leading pharmaceutical and biotechnology clients to help define and deliver their future state for more than 25 years. The dedicated team guides clients from strategy to execution across the value chain. The practice’s core focus areas are commercial and digital transformation, innovation, business agility, patient services, and patient experience .

Skilled across the product lifecycle, the team brings deep experience in early commercialization, product launch, brand growth, and lifecycle management. The team’s consultants help drive change and transform organizations. Leaders in digital transformation, the team has helped clients establish innovation incubators, develop digital medicine strategies, enhance patient experiences, and identify new revenue sources.

YOUR ROLE

Scope & Responsibilities

A Senior Consultant (SC) at Capgemini Invent is highly visible and makes a strong impact on our organization. You will often serve as the on-site client manager, strengthening and expanding client relationships and leading workstreams and small engagements. You will be highly involved in practice development, supporting sales, recruitment, training, and team engagement. In this position, you will be challenged on an assortment of projects providing you depth and breadth of knowledge and experience.

Project Delivery -

• Interact with and drive blended teams of management consultants, junior team members, technology, data analysts, and implementation specialists to deliver according to plan (scope, quality, and schedule)
• Conduct analyses and help develop recommendations and roadmaps
• Collaborate with teams and clients to define vision, goals, and strategies for our clients
• Apply advisory skillset to synthesize content, analyze data, and translate fragmented information into sound insights, recommendations, and deliverables for clients
• Deliver workstreams on Life Science transformation projects independently
• Contribute to the development and execution of AI Driven CRM strategies that leverage analytics, predictive modeling, and emerging technologies to enhance patient and HCP acquisition, engagement and retention. Create personalized campaigns and journeys ensuring seamless coordination of messaging across channels.
• Help lead CRM capability assessments and gap analyses to inform Salesforce roadmap development
• Translate business requirements into Salesforce CRM functional specifications and support configuration and testing efforts

Business Development

People Development

Skills and Experience

Experience with Salesforce (e.g., Health Cloud, Sales Cloud). Experience supporting CRM implementations, enhancements, and omnichannel orchestration use cases.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

You’ll have the opportunity to :