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Supervisor, Order Fulfillment
Supervisor, Order FulfillmentCresco Labs • Fall River, MA, US
Supervisor, Order Fulfillment

Supervisor, Order Fulfillment

Cresco Labs • Fall River, MA, US
30+ days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Job Description

Job Description

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If you're interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking an Order Fulfillment Supervisor to join our Massachusetts team. This position will support fulfillment needs between both our Uxbridge and Fall River locations. Uxbridge as the fulfillment location and Fall River as replenishment. The Order Fulfillment Supervisor will be responsible for the efficient and accurate fulfillment of sales orders in anticipation of their delivery. The Order Fulfillment Supervisor coordinates the selection of packaged finished goods from inventory storage for sales order preparation and transfer to logistics team for delivery, under the direction of the Order Fulfillment Manager. The Order Fulfillment Supervisor will also be responsible for accepting incoming deliveries of product into the facilities and coordinating with the teams for proper receipt and storage. Another main duty will partner with the Order Fulfillment Manager to create and maintain daily delivery schedule. Responsible for Order Fulfillment and Logistics team members day-to-day functions and assigning job duties

CORE JOB DUTIES

Fulfilling Orders

  • Maintains organization of Finished Goods inventory storage, facilitating accuracy in order picking and packing
  • Manifesting sales orders of finished goods for delivery
  • Picking finished goods from vault storage for individual dispensaries
  • Confirming packaging and marketing labels are correct on finished goods
  • Organizing team's daily picking and sorting based on daily order needs
  • Partner with Sales team to ensure smooth communication between logistics team members and customers.
  • Confirming case counts, manifests, ensuring no rejections nor complaints from customers
  • Ensure delivery vehicles are loaded and leave facilities on time and arriving to destinations on schedule

Logistics schedule

  • Placing customer orders on schedule based on logistics, on-hand inventory, and customer requests
  • Partner with the Manager on maintaining vehicle fleet maintenance program. As well as coordinating bringing company vehicles to repair shops as necessary.
  • Maintaining documentation for compliance of vehicles to maintain legal road worthy status as well as service records.
  • Incoming Fulfillment

  • Ensuring incoming shipments of cannabis is received into the facilities accurately and timely.
  • Maintain vault inventory accuracy daily with incoming / outgoing product.
  • REQUIRED EXPERIENCE, EDUCATION AND SKILLS

  • 1 - 3 years of experience or education in Inventory Management, Accounting, Business Administration, Order Fulfillment, or similar is preferred.
  • Strong attention to detail and ability to adhere to strict policies and procedure
  • Well organized and ability to keep deadlines
  • Works well with all peers
  • Effective communication skills
  • Effective time-management skills and ability to multi-task
  • Ability to work in a fast-paced, changing and challenging environment
  • Basic Excel, Word, and general computer knowledge.
  • BENEFITS

    Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA / HSA programs, LTD / STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

    In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

    Pay Range

    $55,000—$60,000 USD

    ADDITIONAL REQUIREMENTS

  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry
  • Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    California Consumer Privacy Act ("CCPA") Notice to Applicants : Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside

  • and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside
  • Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.comReporting a Scam :
  • Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and / or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate : they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.

    Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at Report-a- spam@crescolabs.com with questions.

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    Fulfillment Supervisor • Fall River, MA, US

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