Business Leadership Program (SF)Persona • San Francisco, CA, US

Business Leadership Program (SF)

Persona • San Francisco, CA, US

30+ days ago

Job type

Full-time

Job description

Product Deployment Strategist

As a Product Deployment Strategist, you'll partner with teams such as Solutions Engineers, Product Designers and other Product Deployment Strategists to help shape how our customers use our product. With mentorship from industry experts and a supportive, collaborative environment, you'll make bold decisions that drive impact at a high-growth startup.

Best fit for :

Someone with 1-2 years of experience in consulting, professional services, customer success, or an equivalent role
Someone curious to learn the ins and outs of a highly technical product
Someone looking to level up their career alongside some of the brightest minds in the industry

What you'll do at Persona :

First-class training : You will participate in a first-class training program tailored to your role, developed by experienced team members, covering company onboarding and technical product training.

Consult with customers : You'll be staffed on a team that helps executives at leading companies ensure they are driving maximum value from our platform. You will build leadership skills by participating in key customer engagements, including implementations, business reviews, and all recurring touchpoints.

Impactful contributions : You will become an expert in Persona's platform products and future offerings, and directly inform Persona's product roadmap and go-to-market strategy.

Holistic support and growth : Alongside 1 : 1 mentorship from seasoned professionals, you'll have access to abundant resources to help you be successful.

Leadership development : You'll build relationships with Persona's executives, made up of former Square, Dropbox, and Coursera alumni. Persona offers an environment heavily focused on learning and development, with opportunities for growth and career advancement.

What you'll bring to Persona :

Curiosity : You have a passion for learning and embracing new challenges

Technical aptitude : You have a desire and ability to learn complex technical concepts (technical background a plus!)

Strong interpersonal skills : You have a genuine desire to provide exceptional customer experiences and contribute to a customer's success

Empathy : You can understand and manage the needs of others, and build an environment where others feel understood

Outstanding verbal and written communication skills : You can effectively convey complex concepts to different audiences

A growth mindset : You have a demonstrated love for learning and adaptability to ambiguity. You are eager to give and receive constructive and positive feedback, fostering a collaborative and supportive environment

Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor.

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

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Leadership Program • San Francisco, CA, US