Field Desktop Support Tech-California City, CAGeorgia IT Inc • California City, CA, United States
Field Desktop Support Tech-California City, CA
Georgia IT Inc • California City, CA, United States
19 days ago
Job type
- Full-time
Job descriptionAround 5 years of experience in software, hardware, and network Provide technical assistance for user questions / issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365 Experience with of Windows, M365, PC and Printer configuration Strong customer service skills, detail oriented, and deadline driven Strong phone and verbal communication skills along with active listening skills
Field Desktop Support Tech
Location : California City, CA 93505
Duration : 6 months
Rate : DOE
USC & Green cards Preferred.
Responsibilities :
- Advanced desktop support experience- troubleshooting, configuration, software installation
- Adept at M365, Windows, Active Directory, ticketing systems
- Provide troubleshooting and support to end users on a variety of issues- incidents and problems
- Provide technical assistance to the customer (Examples)
- Password reset
- Account information
- Case number information
- Adobe Reader issues
- Brower issues
- Technical computer issues
- Internet connectivity
- Set up equipment for employee use
- Image computers using a variety of methods
- Install and perform minor repairs to computers and peripheral equipment within the office premises
- Must have strong networking skills- IDF / MDF, switches, routers, access point
Experience :
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Desktop Support • California City, CA, United States
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