Field Desktop Support Tech-California City, CAGeorgia IT Inc • California City, CA, United States

Field Desktop Support Tech-California City, CA

Georgia IT Inc • California City, CA, United States

25 days ago

Job type

Full-time

Job description

Field Desktop Support Tech

Location : California City, CA 93505

Duration : 6 months

Rate : DOE

USC & Green cards Preferred.

Responsibilities :

Advanced desktop support experience- troubleshooting, configuration, software installation
Adept at M365, Windows, Active Directory, ticketing systems
Provide troubleshooting and support to end users on a variety of issues- incidents and problems
Provide technical assistance to the customer (Examples)
Password reset
Account information
Case number information
Adobe Reader issues
Brower issues
Technical computer issues
Internet connectivity
Set up equipment for employee use
Image computers using a variety of methods
Install and perform minor repairs to computers and peripheral equipment within the office premises
Must have strong networking skills- IDF / MDF, switches, routers, access point

Experience :

Around 5 years of experience in software, hardware, and network

Provide technical assistance for user questions / issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365

Experience with of Windows, M365, PC and Printer configuration

Strong customer service skills, detail oriented, and deadline driven

Strong phone and verbal communication skills along with active listening skills

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Desktop Support • California City, CA, United States

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