STUDENT SUCCESS COACH

Join Our Team at Spoon River College!

Spoon River College is a positive, team-oriented environment supportive of employee development. We are currently seeking a Full-Time Student Success Coach on the Canton Campus. This is a full-time exempt position. For more information on the benefits of working at Spoon River College, visit SRC Employee Benefits ()

Experience success and join our team at Spoon River College!

Job Title : Student Success Coach

Status / FLSA Status : FT / Exempt

Classification : Professional Support Exempt

Department : Academic Support

Reports To : Assistant Director, Learning Resource Center

Location : Canton Campus

Date Updated : February 2024

PRIMARY FUNCTION :

The Student Success Coach manages all aspects of supporting SRC students. This includes serving as an advocate who will ensure that services (academic support, student, and community) are delivered so that students have opportunities to be successful regardless of course delivery method.

RESPONSIBILITIES :

• Provides consultation and assistance with the development and implementation of student success initiatives including but not limited to student goal attainment, probation oversight, and other functions related to student academic success.
• Teaches at least one section of LA 100 (Student Opportunities for Success).
• Initiates and manages an early alert process to identify supported and referred students through various communication outreach initiatives. This includes periodic follow-up with identified students throughout the semester.
• Counsels and refers students with any academic barriers or inquiries by walk-in or appointment.
• Serves as a liaison between faculty and student to assist with resolution of academic issues.
• Provides proctoring services and / or academic workshops as requested by faculty or the Office of Instruction.
• Maintains up-to-date knowledge of programs and services offered on the Spoon River College campus and in the community; seeks out appropriate programs and services in the community.
• Documents Academic Success Plans and maintains confidentiality of such documentation. Performs assessments of students' learning styles / differences; teaches various study methods given students' particular learning preferences and issues.
• Coordinates recruitment, scheduling, and training of peer tutors. Supervises and provides guidance for peer tutors while working with students. Maintains and revises peer tutor training as necessary.
• Provides guidance on time management, test-taking skills, note taking, methods to increase comprehension and memory, and adjustment to college; as well as general good student behavior.
• Monitors activities of the Learning Resource Center at the Canton or Macomb Campus.
• Assists students and faculty with basic course management through the use of the learning management system (LMS) and other technological needs
• Coordinates student retention efforts with Student Services and assists with recruitment activities as needed.
• Coordinates with marketing department to ensure communication of services and programs to students.
• Develops and maintains online learning resources such as orientation materials, student tutorials, and the LRC website information.
• Oversees SRC Student Needs Center and coordinates with the Academic Support Assistant and LRC Assistant to seek donations, coordinate food drives, coordinate budget with the foundation, purchase items, stock items, market to students, and serve students who visit each center's pantry.
• May serve as homeless liaison on an as needed basis.
• Performs other duties as assigned by the supervisor.

SUPERVISORY RESPONSIBILITIES : This position may supervise student employees.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS / WORK ENVIRONMENT : The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical demands for this position include the ability to regularly sit, use hands and fingers, talk and hear. This position requires limited standing, walking, reaching, stooping / kneeling. Vision requirements for this position include close vision including the ability to view text from a computer monitor. This position requires some driving, the majority of which is within the College district.

Work environment for this position includes typical office environment with no extremes in temperature, noise, and limited physical risk.