Learning & Development Specialist

General Summary

The Learning & Development Specialist will play a key role in building a culture of continuous learning and performance excellence across the credit union. This role is responsible for assessing training needs, developing targeted learning programs, and delivering effective training solutions that enhance individual and organizational performance. This position reports directly to the SVP / Chief Human Resources Officer and partners closely with the HR Generalist, Systems Training & Process Improvement Specialist, and all department managers.

Responsibilities

• Conducts training needs analyses through surveys, interviews, and consultation with managers to identify and prioritize learning gaps.
• Designs, develops, and delivers training programs and materials (e.g., in-person workshops, e-learning, job aids) tailored to meet organizational objectives and individual development goals.
• Evaluates the effectiveness of training programs through feedback, assessments, and performance metrics; refines programs based on outcomes.
• Partners with the CHRO, HR Generalist and other team members to support an engaging and comprehensive onboarding experience for new hires.
• Collaborates with the Systems Training & Process Improvement Specialist to ensure consistency and alignment of training with technology initiatives and process improvements.
• Coordinates with HR Generalist to track training participation and outcomes and provides feedback and / or reports for management review.
• Maintains knowledge of industry trends and best practices in learning and talent development, particularly in the financial services sector.
• Supports the administration of annual, ad hoc and ongoing compliance training.
• Travels to branch locations up to 30% of the time to deliver training, observe operations, and build relationships with employees.
• Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management, and vendors. Demonstrates the Credit Union's core values of Service, Teamwork, Integrity, and Responsibility.
• Keeps abreast of industry developments including but not limited to changes in regulations and technology.
• Ensures adherence to all company policies and procedures and Banking / Credit Union Regulations.
• Performs additional duties or special projects as required.

Qualifications

Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.

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