Desktop Support Technician

## Desktop Support TechnicianUSA Full-time Intermediate#### About The Position

• Desktop Support Technician
• Employment Type :
• Full-Time, Hybrid
• Location :
• Morrisville, North Carolina (3 days onsite) + Remote (2 days)
• Overview :
• We are seeking a skilled Desktop Support Technician to provide both in-person and remote technical support to end users. This hybrid role combines hands-on troubleshooting with remote assistance via inbound calls.
• Responsibilities :
• Provide onsite desktop support 3 days per week in Morrisville, NC
• Deliver remote support 2 days per week via inbound phone calls
• Perform basic break / fix services for end users
• Handle email, Azure, and identity administration tasks, including password resets
• Occasionally complete tasks outside standard working hours
• Requirements :
• Minimum 2 years of desktop support experience
• Strong communication and problem-solving skills
• Familiarity with Microsoft environments including Azure and identity management#### Requirements

#J-18808-Ljbffr