Manhatta is located at 28 Liberty St, 60th Fl, New York, NY 10005, USA.
Description
Manhatta is a love letter to New York City. Perched 60 floors up, embodying the spirit of a tried-and-true New Yorker, Manhatta is rooted in and inspired by the people that gravitate here. Bringing a deep collection of international wines and spirits and a relaxed dinner menu to the heart of the financial district, Manhatta is the party you'll want to return to night after night.
Who you are :
The Captain is responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.
What you'll do :
- Consistently support a culture of Enlightened Hospitality
- Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences.
- Consistently follow and lead the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service.
- Anticipate guest needs, ensuring constant communication with colleagues, management, and the kitchen during service.
- Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
- Demonstrate an eagerness to continue to learn and grow.
- Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you :
3+ years' experience in a Service role in a similar environmentEnglish fluency and additional languages preferred, but not requiredAbility to stand or walk for long periods of timeAbility to balance & carry multiple plates, glass racks and or / glasses, and lift objects up to 30 lbs.What you'll get from us :
At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Dining Room Captain, you'll enjoy :
Competitive pay : Hourly rate of $11 / hour plus tipsQuick access to earnings : Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving optionsComprehensive health coverage : Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent careTime to recharge : Generous paid time off and paid parental leave to support life outside of workInvest in your future : A matched 401(k) plan to help you grow long-term savingsPeace of mind : Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness servicesSupport in times of need : Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardshipHospitality perks : 51% dining discount across the entire USHG family of restaurantsConvenience & flexibility : Pre-tax commuter benefits for transit and parkingGrowth and community : Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitalityThe above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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