RN - Clinic Nurse Call Center - Flexi - Support Services

Position Description:
Work Schedule: Flexi, Irregular
Work Location: Support Services, Avondale Business Center

To provide and manage patient care in a clinical area for specific age and patient populations. To deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation and evaluation. To work within codes of practice and professional guidelines. To accurately and efficiently triage the telephone calls that are received from patients, their caregiver, relatives and other members of the healthcare team. To prioritize patient health problems according to their urgency, educate/advise patients, schedule appointments and make safe, effective clinical decisions under the direction of the patient's physician.

Position Requirements:
EDUCATION AND EXPERIENCE:
Associate's degree in Nursing and one (1) year of clinical nursing experience required. Work experience may not substitute for education requirement.

LICENSE, CERTIFICATION AND/OR REGISTRATION:
Currently licensed or eligible to be licensed as a Registered Nurse (RN) by the Alabama Board of Nursing required. Current Cardiopulmonary Resuscitation (CPR) certification required or must be obtained within thirty (30) days.

TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer's perceived needs.

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.