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Customer Service Representative
Customer Service RepresentativeCRG • Monroe Township, NJ, US
Customer Service Representative

Customer Service Representative

CRG • Monroe Township, NJ, US
23 hours ago
Job type
  • Permanent
Job description

Job Description

Job Description

Customer Service Representative

Location : 25 S Middlesex Ave, Monroe Township NJ

Shift Details : Monday - Friday 7 : 00am - 3 : 30pm (Mandatory Overtime & Weekends as needed)

Contract Length : Year long contract with potential for extension

Pay Rate : $23.50 / hr

Description :

What you’ll do on a typical day :

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders

At a minimum, you’ll need :

  • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
  • It’d be great if you also have :

  • High school diploma or equivalent
  • 1-year related experience preferably within a call center environment
  • Strong customer service skills and the ability to satisfactorily resolve issues
  • Solid ability to multitask with exceptional organizational skills
  • Ability to thrive under pressure while delivering solutions that exceed customer expectations
  • JN003

    #zr

    Company Description

    CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com

    Company Description

    CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com

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    Customer Service Representative • Monroe Township, NJ, US

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