IT support resource

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Direct message the job poster from VBeyond Corporation.

Roles and Responsibilities

• Configure and maintain mobile scanners and label printers (Zebra).
• Troubleshoot and resolve hardware malfunctions, connectivity issues, and print quality problems.
• Maintain a spare inventory and manage hardware replacements.
• Act as the first point of contact for IT-related Oracle, MES, and Scanner / Label Printer issues in the production area.
• Work with vendors (Zebra) for warranty claims.
• Log, track, and escalate Oracle / MES issues.
• Identify recurring hardware failures and suggest improvements.
• Collaborate with process engineers and IT teams to implement efficiency improvements.
• Support IT audits related to hardware assets and configurations.
• Maintain documentation for hardware configurations, IP mappings, and SOPs.
• Support new system rollouts or upgrades related to scanning and printing technologies.

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