Enrollment Supervisor

Job Description

Job Description

We are looking for a dedicated Enrollment Supervisor in Reading, Pennsylvania. This contract to permanent position is ideal for a detail-oriented individual who thrives on leading teams, ensuring efficient operations, and maintaining compliance with organizational standards. The role offers an opportunity to make a meaningful impact within the healthcare industry.

Responsibilities :

• Manage team performance by setting goals, conducting evaluations, and providing constructive feedback to ensure objectives are met.
• Oversee adherence to organizational processes and contractual requirements, including HR documentation, training mandates, budget reporting activities, and incident management protocols.
• Develop and implement measurement tools to track program effectiveness and analyze collected data for continuous improvement.
• Serve as a subject matter expert to troubleshoot and resolve operational challenges, ensuring alignment with management expectations.
• Hold team members accountable while fostering collaboration, goal-setting, and annual planning.
• Establish and review policies and procedures to bolster operational best practices and adapt to organizational evolution.
• Generate and communicate regular program reports and updates, ensuring transparency with senior leadership.
• Proven experience in office management or administrative leadership roles.
• Strong ability to supervise and manage employee performance effectively.
• Proficiency in creating and interpreting KPI reports to track team progress.
• Familiarity with maintaining compliance in organizational processes, including paperwork and training.
• Exceptional organizational skills, with the ability to manage multiple tasks and priorities.
• Experience in drafting policies and implementing process improvements.
• Strong communication skills, both written and verbal, to liaise with teams and leadership effectively.
• Knowledge of healthcare industry standards and practices is preferred.