Key Responsibilities :
- Managing a team of 12 carrier reps.
- Must be proficient in dry van, reefer and flatbed modes.
- Focus on building new relationships with carrier partners.
- Focus on maintaining existing relationships with carrier partners.
- Manage the carrier partners that you have secured during your time in the industry as you introduce new relationships to your portfolio.
- Sharpen your negotiation and service skills alongside your team and manager.
- Emphasize service – you will be measured on KPIs like on-time performance
- Be able to build and provide carrier rate confirmations at an efficient rate
- Prepare bids on lanes if requested by manager / team
- Develop and research pipeline of potential carriers based on customer needs.
- Provide customer service and support by frequently and proactively engaging with customers and carriers to identify needs, to address any potential issues, and to deepen work relationships
- Implement and oversee the use of logistics software or transportation management systems to streamline operations and to be able to track shipments in real-time, if necessary
- Analyze logistics performance data and reports to identify trends, to resolve issues, and to improve efficiency.
- Provide carriers with all required information, including, but not limited to : rate confirmation, BOL requirements, and Macropoint.
- Obtain from carriers required information, including : dispatch, drivers, cell numbers, truck number, trailer number, location, ETA, and empty / unloaded information
- Ability to set payment terms with carriers.
- Ensure compliance with all logistics-related regulations and standards, including safety policies.
- Develop contingency plans to address potential logistics disruptions and execute recovery strategies in case of actual disruptions.
- Provide backup support for other team members as needed.
- Perform other duties as assigned.
Benefits :
Medical, Dental, and Vision InsuranceShort Term Disability Insurance at no cost to employee401(k) Plan with Company MatchProfit Sharing PlanPaid Time OffHolidaysRequirements :
Education and Experience : The requirements listed below are representative of the knowledge, skill, and / or ability required.
High school diploma, GED, or equivalent; bachelor's degree in business administration, supply chain management, logistics, or related field preferredAt least 5 years of logistics, supply chain management, or account management experience preferred5+ years of industry experience, management preferredEssential Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent verbal and written communication skillsStrong problem-solving skillsAbility to adapt to rapidly changing circumstancesDemonstrated time management skills; ability to prioritize tasks effectivelyAbility to work independently and as part of a teamStrong interpersonal skills; ability to build rapport with customers and carriersDemonstrated understanding of the supply chain; ability to identify and mitigate potential disruptions in the supply chainStrong freight optimization skillsAbility to analyze data and trendsProficiency in Microsoft Office and logistics softwareStrong attention to detailCompensation :
$85,000-$100,000 base salaryEligible for year-end and periodic bonuses