Lead Service Technician

Heritage Service Group is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

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https : / / www.heritageservicegroup.com / careers

Pay Rate : $28.00-35.00 / hour

About Us :

Heritage Food Service Group (HSG) has been a trusted provider of commercial OEM parts, HVACR, and commercial kitchen equipment, installation, service, and repair since 1979.

Primary Responsibilities :

• Adheres to all safety policies and procedures.
• Troubleshoots and repairs gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Utilizes tablet to complete tasks i.e., parts number, parts order lookup, and work orders, on a timely basis.
• Communicates professionally with customer regarding required repairs and status.
• Uses proper tools for repair, including hand tools and power tools.
• Monitors truck stock to ensure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms.
• Collects payment on COD jobs.
• Contributes positively to branch targets for response time and first-time fix rates.
• Successfully completes training to increase skill and knowledge.
• Performs other duties as assigned.

Qualifications :

• High School diplomas or the equivalent in experience.
• 1 year of applicable experience.
• Driving record under auto liability insurance guidelines.

Skills, Abilities, and Other Requirements :

• Safety first mindset.
• Hands on electrical and mechanical experience would be a plus.
• Proper certifications or licensing as required by state.
• High level of accuracy.
• Strong attention to detail.
• Excellent interpersonal and communication skills.
• Ability to work independently.
• Good driving record.

Working / Environmental Conditions :

• Regularly lift and / or move up to 50 pounds; frequently lift and / or move up to 100 pounds with assistance and lift equipment.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment.
• Occasional to frequent exertion in high and low temperature environments (over heated kitchens, rooftops, outdoors, etc.).

We Offer :

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company's success!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.