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Support Services Clerk
Support Services ClerkCity of Burlington • Burlington, WI, US
Support Services Clerk

Support Services Clerk

City of Burlington • Burlington, WI, US
4 days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Salary : 15.23

The Burlington Public Library is accepting applications for a part-time Support Services Clerk. Tasks would include coordinating volunteer activities at the library, creating signage and fliers, posting on social media, taking responsibility for maintaining a pleasant environment for library visitors, and providing general assistance throughout the library.

Burlington Public Library is located in southeastern Wisconsin, with a municipal population of 10,980 and a service population of 19,500. We are a member of the SHARE Library Consortium, serving Racine, Walworth, Kenosha, and Rock Counties.

Qualifications : High School Diploma / GED required; computer and social media experience required; customer service experience desired; experience in libraries desired.

Compensation : Starting wage is $15.23 per hour.

Hours : This position typically works 12-17 hours per week, including regular evening and weekend hours with some flexibility.

A City of Burlington Employment Application form is required to be submitted as part of this position recruitment. This form may be obtained here :

http : / / burlington- wi.gov / DocumentCenter / View / 1005 / Application -for-Employment-Fillable-Form

Complete the application form and upload it as part of the online application.

Review of applications will begin on Friday, November 7, 2025.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Communicates effectively with library staff public works to ensure a clean and pleasant library facility.
  • Coordinates, under management supervision, staff activities to maintain shared working and meeting spaces and outside walkways.
  • Coordinates volunteers to meet needs for library activities and facilities, including volunteer groups like the Friends of the Library and the Burlington Garden Club.
  • Works with library staff to ensure clear and consistent signage related to library collections, services, and programs.
  • Creates engaging social media posts to promote library services, public programs, and general literacy.
  • Provides in depth reference and readers advisory service to library patrons.
  • Provides instruction in the use of library materials and services to library patrons.
  • Coordinates with the technical services team to assure timely withdrawal of old materials.

DESIRED MINIMUM QUALIFICATIONS :

Education and Experience :

  • High School Diploma or equivalent required
  • Three years of public library experience or a minimum of two years of post-secondary education desired.
  • Necessary Knowledge, Skills, and Abilities :

  • Ability to create and maintain effective public relations and to deal tactfully with people of all ages.
  • Ability to maintain an effective and collegial work atmosphere.
  • Excellent level of English language oral and written skills.
  • Computer experience required.
  • Working knowledge of library methods, materials, and procedures.
  • Ability to keep accurate records and to accurately follow procedures.
  • Ability to communicate positively and effectively with the staff and the public.
  • Willingness to maintain skills in above areas through active participation in continuing education.
  • SPECIAL REQUIREMENTS :

    Flexibility with hours; regular evening, weekend, and holiday hours.

    The City of Burlington is an Equal Opportunity Employer and a Drug Free Workplace.

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    Service Clerk • Burlington, WI, US

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