Job Description : Summary :
Summary :
As a Mortgage Disclosure Desk Coordinator, you will be part of a dedicated team of professionals who assist our customers with one of the most significant investments of their lives their homes.
Our community of professionals respects one another and collaborates to provide the best service in the mortgage industry.
Your role will be crucial in ensuring the accuracy and compliance of loan disclosures within the mortgage process. This position is responsible for preparing initial disclosures with precise loan information, adhering to state, federal, and government regulations, and ensuring timely delivery.
In addition to disclosures, you will also be responsible for managing our Appraisal Vendor Management Software, communicating with our appraisers and ensuring deadlines are met on all orders.
Experience and Skills :
Key Responsibilities :
- Prepare accurate and complete initial disclosures in accordance with regulatory requirements.
- Manage AVM.
- Maintain confidentiality and ensure accuracy and attention to detail in all tasks.
- Work independently and manage multiple tasks and priorities to meet deadlines.
- Collaborate effectively within a team and provide support with a positive attitude.
- Handle information requests from internal and external sources promptly and efficiently.
- Adapt to changing environments and demonstrate flexibility in tasks.
- Set and achieve individual goals while contributing to team and organizational objectives.
Core Competencies :
- Customer Service : Respond promptly to internal and external requests; meet regulatory deadlines; follow-up to ensure a positive customer experience.
- Professionalism : Approach others with tact and respect; handle pressure well; accept responsibility and follow through on commitments.
- Quality : Demonstrate accuracy and thoroughness; seek ways to improve and promote quality; apply feedback to enhance performance;
monitor work for quality assurance.
Computer Skills :
- Proficiency in Microsoft Office programs.
- Ability to quickly learn and navigate bank-related software programs.
Language Skills :
- Effective communication skills, both written and verbal.
- Ability to read, write, and comprehend simple instructions, correspondence, and memos.
Mathematical Skills :
- Basic mathematical skills : addition, subtraction, multiplication, and division.
- Ability to compute rates, ratios, and percentages and interpret bar graphs.
Experience :
- Two years of banking experience is recommended.
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As a Mortgage Disclosure Desk Coordinator, you will be part of a dedicated team of professionals who assist our customers with one of the most significant investments of their lives—their homes. Your role will be crucial in ensuring the accuracy and compliance of loan disclosures within the mo...
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