Asset Protection Associate - Montclair Plaza

Asset Protection Associate - Montclair Plaza

Supports Shrinkage and Safety Awareness programs : Aids Store Management to communicate current shrinkage and safety topics.

Responsibilities include :

• Conducting surveillance : Observes customer's and contractor's (CCTV / floor) activities to detect theft, fraud or suspicious activity.
• Detaining and Interviewing suspects : Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft.
• Maintaining records : Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
• Participating in Court Hearings : Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
• Supports Safety programs : Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards.
• Supports Internal investigations : Takes direction from AP management to collect evidence regarding internal investigations.
• AP knowledge : Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements.
• Balanced Temperament : Maintains composure and handle high stress situations in a calm / effective manner.
• Results : Solve problems and make smart decisions that drive sales, profit or customer service.
• Ownership : Provide great customer service; cooperate and build positive, inclusive and respectful relationships.
• Intensity : Proactively find ways to improve the customer experience; show the confidence and courage to do what's right.

What You Get

If eligible, we offer a competitive benefits package including medical / dental / vision, term life insurance, paid vacation / holidays, and 401(k) with Company match.

Requirements

Applicants must be 18 years of age or older and have a high school diploma or GED.

Pay Range

USD $19.00 / Hr - USD $23.75 / Hr.

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing, Retail

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