Asset Protection Associate - Montclair Plaza
Supports Shrinkage and Safety Awareness programs : Aids Store Management to communicate current shrinkage and safety topics.
Responsibilities include :
- Conducting surveillance : Observes customer's and contractor's (CCTV / floor) activities to detect theft, fraud or suspicious activity.
- Detaining and Interviewing suspects : Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft.
- Maintaining records : Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
- Participating in Court Hearings : Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
- Supports Safety programs : Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards.
- Supports Internal investigations : Takes direction from AP management to collect evidence regarding internal investigations.
- AP knowledge : Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements.
- Balanced Temperament : Maintains composure and handle high stress situations in a calm / effective manner.
- Results : Solve problems and make smart decisions that drive sales, profit or customer service.
- Ownership : Provide great customer service; cooperate and build positive, inclusive and respectful relationships.
- Intensity : Proactively find ways to improve the customer experience; show the confidence and courage to do what's right.
What You Get
If eligible, we offer a competitive benefits package including medical / dental / vision, term life insurance, paid vacation / holidays, and 401(k) with Company match.
Requirements
Applicants must be 18 years of age or older and have a high school diploma or GED.
Pay Range
USD $19.00 / Hr - USD $23.75 / Hr.
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing, Retail
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