Helpdesk Analyst I - Hybrid

TEKsystems in Bend, OR is hiring Help Desk Analysts. Project is for a minimum of 6 months. Hours of operations are Monday - Saturday with varying hours from 5am - 8pm. Client is an enterprise level environment. Work closely with existing staff, learning new technologies and supporting this world class leader. Assist with the following calls :

1. Troubleshoot password resets and login issues.

2. Troubleshoot hardware issues such as keyboards, mouse and screens.

Requirements

• 1 year Customer Service / Help Desk Experience
• Excellent Communication / Servant Mentality
• Experience supporting PC peripherals (keyboards, printers, mouse, etc.)
• Experience with Microsoft Office 2007(Excel, Word, PowerPoint, Outlook), XP and Windows 7.
• We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following :
• Medical, dental & vision
• 401(k) / Roth
• Insurance (Basic / Supplemental Life & AD&D)
• Short and long-term disability
• Health and Dependent Care Spending Accounts (HAS & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time off / Leave (PTO, Vacation, or Sick Leave)

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.