911 Dispatcher

Job Title : Telecommunication Officer

Village of Ruidoso

$22.00 Hourly

Location : Ruidoso, NM

Job Type : Full Time

Job Number : 91172222

Classification Summary

Great opportunity for competitive salary, excellent benefits and PERA retirement! The Village of Ruidoso is a Drug Free Workplace. The Telecommunication Officers (TCO) answers emergency (911) and non-emergency calls, takes information from callers, and enters information into Computer Aided Dispatch (CAD) database, and dispatches necessary police, fire, and emergency medical employees using two-way radio. This position answers and reports to the Dispatch Supervisor and Support Services Lieutenant of the Ruidoso Police Department with regards to chain of command.

Duties and Responsibilities

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Questions callers to determine their locations, and the nature of their problems to determine type of response needed.
• Determines response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
• Relays information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
• Maintains, operates, and controls multiple computers and programs including E911, NCIC and NMLETS.
• Monitors CCTV cameras throughout the Police Department and jail area.

Minimum Qualifications

17) will be a lifetime disqualifier. If the crime was committed as a juvenile the following factors should be considered : the frequency of the behavior, the quantity of the drugs involved, and the type of drug.

Knowledge, Skills, and Abilities