Order Management Manager

A company is looking for an Order Management Manager who will oversee the order-to-cash process and collaborate with various teams to enhance customer experience.

Key Responsibilities

Manage the end-to-end order management process ensuring accuracy and compliance

Review and process complex customer orders while maintaining data integrity across systems

Collaborate cross-functionally to troubleshoot issues and implement process improvements

Required Qualifications

Bachelor's degree in Business, Finance, or a related field (or equivalent experience)

5+ years of experience in order management, sales operations, or revenue operations

Strong knowledge of CRM and ERP systems (Salesforce, NetSuite, SAP)

Experience in process improvement and workflow design

Familiarity with SaaS, subscription billing, or high-growth tech environments is preferred