Job Description
Job Description
Description :
Location : Remote – Eligible states : FL, NY, NJ, MD, GA, VA, RI, NE, PA, and CT
Company : Metro Physical & Aquatic Therapy
Metro Physical Therapy is one of Long Island’s largest and most established family-owned rehabilitation practices, offering Physical Therapy, Occupational Therapy, and Wellness services across multiple locations.
Metro PT is looking for a motivated, organized, and tech-savvy Sales & Marketing Coordinator to join our growing team remotely. This position is ideal for someone early in their marketing or sales career who’s ready to take ownership of lead follow-up, patient conversion, and CRM management in a fast-moving healthcare environment.
The goal of this position is simple but critical : convert potential patients into active patients by following up with leads quickly, warmly, and effectively. Leads may come from a variety of sources, including referrals through our EMR system, website form submissions, or social media campaigns, and our success depends on timely outreach. We’ve found that the minutes between a lead expressing interest and our follow-up can make all the difference.
This is a mostly outbound calling role with some marketing coordination responsibilities. You’ll also play a key part in helping to implement and manage our new CRM system, helping to track leads, measure conversions, and improve our follow-up process over time.
Lead Management & Follow-Up :
- Respond to incoming leads within minutes of inquiry to maximize conversion potential.
- Conduct outbound calls to prospective patients who have expressed interest through various channels (referrals, web forms, social media, etc.).
- Educate potential patients on Metro’s services, answer questions, and schedule appointments.
CRM Management & Tracking :
Serve as the primary point person for our new CRM platform—assist with setup, data management, and continuous improvement.Maintain detailed records of leads, communications, and conversion outcomes.Generate and analyze reports to track outreach activity and conversion rates.Collaboration & Marketing Support :
Work closely with the Marketing team to optimize lead sources and outreach strategies.Provide feedback on marketing campaigns based on lead quality and conversion trends.Assist with projects related to digital marketing, community outreach, and patient engagement as needed.Compensation & Benefits
Base salary range : $45,000 – $55,000 annually , commensurate with experience and locationComprehensive benefits package, including Medical / Dental / Vision insurance, 401k, paid time off, and much morFlexible, fully remote work environment with supportive leadership and growth potentialRequirements :
1–2 years of experience in inside sales, marketing coordination, or a related field (healthcare experience a MUST)Strong communication and interpersonal skills; comfortable speaking with new people dailyDetail-oriented and highly responsive, with a sense of urgency in following up on leadsTech-savvy and eager to learn new systems; prior CRM experience highly preferredSelf-motivated, organized, and able to manage multiple priorities efficientlyBased in one of the following states : Florida, New York, New Jersey, Maryland, Georgia, Virginia, Rhode Island, Nebraska, Pennsylvania, or Connecticut