Job DescriptionJob DescriptionThe Assistant Store Manager supports the Store Manager in the achievement of driving sales, credit, miscellaneous revenue, expense management, and planned cost recovery goals. The Assistant Store Manager ensures that corporate programs and policies are executed in a way that maximizes store cost recovery, through superior customer service with both Associate and asset productivity. The Assistant Store Manager ensures that the store's presentation standards are maintained at the highest possible level. The Assistant Store Manager is also a role model within the unit for abiding by and holding others accountable to the overall business practices.Leads by example with the highest level of integrityLeads the store to ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, inventory shrinkage and Associate moraleManages Human Resources (HR) transactional processes in staffing and training; assists in action plans to improve overall individual and store performanceSelects, coaches, and develops strong and effective management and Supervisor / Lead Associates; develops a diverse, high performance team; sets and manages high standards, which includes taking decisive action with underperformers; and focuses on positioning high performers for growth opportunities within the storeSupervise a team of associates who provide consultative selling and service for customers, including training, coaching and performance evaluations, utilizing the American Freight Professional Selling Process and Observation Tools.Managers all Performance Plans for Improvement (PPI)Acts as the Sales Manager on Duty (MOD) when neededManages the customer experience within the storeMaximizes Furniture Protection Plans (FPP), Financing (AFF), and other Miscellaneous Income opportunities within the storeMonitors, coaches and reacts to all missed profit / revenue opportunities for the storeTakes ownership for full implementation of corporate programs and initiatives on merchandising, cost management, productivity, and Associate moraleEnsures consistency of merchandising execution and operational processes within the storeUnderstands and communicates to Territory leaders and Store Operations staff, ideas or activities that would lead to cost recovery improvementsEnsures that the store operates in full compliance with applicable laws, regulations and Company Code of Conduct and ethics policiesProvides a safe working environment for both Associates and CustomersPerforms other duties as assignedAs required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, achieving sales goals, skill set, level of experience, and cultural fit. The range of starting pay for this role is $45,000 to $62,000 per year.
Assistant Store Manager • Hamilton, Alabama, United States