One Stop Specialist

A company is looking for a One Stop Specialist I to assist and support students throughout their educational journey.

Key Responsibilities

Provide high-quality customer service to students regarding financial aid, student accounts, and registration processes

Assist in resolving discrepancies between admission status and financial aid applications

Maintain accurate records and documentation for military students and other student services

Required Qualifications

Associate's degree or relevant combination of experience and education

2+ years of experience in student financial aid, student accounts, or customer service roles

Knowledge of financial aid processes and regulations

Experience in higher education preferred

Familiarity with university policies and procedures is desirable