Adminstrative Assistant

Branch Operations Support Representative

Location : Tucson, AZ

Pay Rate : $18.50 / hour

Schedule : Monday-Friday, 8 : 30am-5 : 00pm

Assignment Type : Temp-to-Hire

Shift : 1st Shift

Join Kelly Services as a Branch Operations Support Representative!

Kelly Services is seeking a reliable, detail-oriented administrative professional to support the daily operations of our client's Branch Office. This position plays a key role in customer service, patient support, office coordination, and equipment processing. This is an on-site role and is not eligible for remote.

Responsibilities

Customer Service & Reception

Serve as the first point of contact for incoming calls and in-person visitors.

Assist patients, referral sources, and customers with basic inquiries.

Conduct outbound customer satisfaction calls as needed.

Administrative Support

Assist Sales team with required documentation for patients.

Complete processing duties such as intake support, reviewing ACIS screens, and confirming delivery appointments.

Perform post-delivery data entry and work order confirmation.

Handle requests for audits and documentation.

Support patient scheduling.

Scan, fax, and file records on a routine basis.

Collect credit card or billing information when required.

Order office and inventory supplies.

Equipment & Warehouse Assistance

Assist with equipment setup, return processing, and preparation.

Conduct downloads from recording devices (apnea monitors, oximeters, CPAP equipment, etc.).

Perform basic functional tests on specific respiratory equipment (training provided).

Support the overnight oximetry program.

Retrieve equipment from the warehouse and assist with general warehouse tasks.

Patient Support

Prepare paperwork packets for PAP classes and other patient programs.

Explain insurance or out-of-pocket expenses, complete forms, and take payments when needed.

Reconcile daily receivables and prepare documents for lockbox submission.

Qualifications

High School Diploma or GED required

2+ years of office, administrative, or customer service experience

Strong communication and organization skills

Ability to multitask and work in a fast-paced environment

Comfort with basic computer systems and data entry

Professional, friendly, and patient-focused demeanor

Why You'll Love Working With Kelly

Weekly pay

Temp-to-hire career opportunity

Access to Kelly perks and benefits

Supportive recruiter and onboarding experience

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Get a complete career fit with Kelly .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.