Talent.com
No longer accepting applications
Courtesy Clerk

Courtesy Clerk

Hy-VeeSpencer, IA, US
30+ days ago
Job type
  • Full-time
Job description

Courtesy Clerk

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title : Courtesy Clerk

Department : Grocery

FLSA : Non-Exempt

General Function :

Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.

Core Competencies :

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations :

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers

Positions that Report to you : None

Primary Duties and Responsibilities :

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Miles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by : (examples include)
  • escorting them to the products they're looking for

  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Packages purchases.
  • Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
  • Assists customer in transporting purchases to their mode of transportation.
  • Helps train new courtesy clerks.
  • Checks prices on products.
  • Pulls product forward on shelf.
  • Brings carts in from parking lot and cart corral.
  • Cleans can redemption area and empties the recycle bins, where applicable.
  • Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room.
  • Maintains supplies on front-end; i.e. paper / plastic sacks, receipt paper, etc.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Secondary Duties and Responsibilities :

  • Assists in all departments as requested (within the wage and hour guidelines).
  • Delivers product to customers (within the wage and hour guidelines).
  • Shovels, salts, and sands walkways.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • Knowledge, Skills, Abilities and Worker Characteristics :

  • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
  • Ability to do simple addition and subtraction; copying figures, counting and recording.
  • Must be able to understand and follow verbal or demonstrated instructions; writes identifying information request supplies orally or in writing, increased contact with people.
  • Education and Experience :

    No education or experience requirements.

    Physical Requirements :

  • Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Working Conditions :

    This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals / solvents.

    Equipment Used to Perform Job : Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter (within wage and hour guidelines).

    Contacts : Has daily contact with the general public and occasional contact with suppliers / vendors.

    Are you ready to smile, apply today.

    Create a job alert for this search

    Courtesy Clerk • Spencer, IA, US

    Related jobs
    • Promoted
    Cashier

    Cashier

    LowesTerril, IA, United States
    Full-time
    As a Cashier at Lowe’s, you will be responsible for delivering excellent customer service by efficiently processing sales transactions and providing assistance to customers.You will handle cash, cr...Show moreLast updated: 1 day ago
    Cashier

    Cashier

    Brew Oil LLCPocahontas, IA, USA
    Full-time
    Quick Apply
    To provide quality customer service for all purchases and to perform a wide variety of duties that are essential to the efficient operations of the facility. SUMMARY OF DUTIES AND RESPONSIBILITIES : ....Show moreLast updated: 30+ days ago
    • Promoted
    Agronomy Sales Associate

    Agronomy Sales Associate

    AgStateEmmetsburg, IA, United States
    Permanent
    Do you have a desire to be part of a winning team? Do you have experience in agriculture and agronomy? Do you have experience in sales? Join our team TODAY!. With this position, you will be introduc...Show moreLast updated: 1 day ago
    • Promoted
    Shopper Team Member

    Shopper Team Member

    AmazonMarathon, IA
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show moreLast updated: 2 days ago
    • Promoted
    Grocery Clerk

    Grocery Clerk

    Fareway StoresEmmetsburg, Iowa, United States
    Full-time
    As a Grocery Clerk, you will play a vital role in ensuring the smooth and efficient operation of our grocery department.Your expertise in stocking shelves, assisting customers, maintaining a clean ...Show moreLast updated: 4 days ago
    Brew Team Member- Emmetsburg

    Brew Team Member- Emmetsburg

    Brew Oil LLCEmmetsburg, IA, USA
    Full-time
    Quick Apply
    Brew Team Member Responsibilities : .Greet everyone when arriving and provide great quality customer service in an efficient and courteous manner. Work with team members to achieve daily, weekly, and ...Show moreLast updated: 30+ days ago
    • Promoted
    Greeter

    Greeter

    WalmartNewell, IA
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show moreLast updated: 23 hours ago
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USASpirit Lake, Iowa
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    Team Member

    Team Member

    Brew Oil LLCSpencer, IA, USA
    Part-time
    Quick Apply
    To provide quality customer service for all purchases and to perform a wide variety of duties that are essential to the efficient operations of the facility. SUMMARY OF DUTIES AND RESPONSIBILITIES : ....Show moreLast updated: 30+ days ago
    • Promoted
    Retail Clerk

    Retail Clerk

    LowesTerril, IA, United States
    Full-time
    As a Retail Clerk at Lowe’s, you will be responsible for various tasks within the store, including assisting customers, stocking shelves, and maintaining inventory. You will ensure that the store is...Show moreLast updated: 1 day ago
    • Promoted
    Merchandise Associate

    Merchandise Associate

    TJXSpencer, IA, US
    Full-time
    Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a c...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Store Support Teammate (Part Time)

    Seasonal Store Support Teammate (Part Time)

    BuckleStorm Lake, IA, US
    Part-time
    Seasonal Store Support Teammate (Part Time).The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests...Show moreLast updated: 6 days ago
    • Promoted
    Cashier & Front End Services

    Cashier & Front End Services

    WalmartSpirit Lake, IA, US
    Full-time +1
    You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile,...Show moreLast updated: 30+ days ago
    Al's Liquors Cashier

    Al's Liquors Cashier

    Al's LiquorsStorm Lake, IA, USA
    Full-time
    Quick Apply
    Come join the Al's Party Crew! We are looking for someone to help us care for our customers at Al's Liquors in Storm Lake. To provide quality customer service for all purchases and to perform a wide...Show moreLast updated: 30+ days ago
    Brew Cashier

    Brew Cashier

    Brew Oil LLCSpirit Lake, IA, USA
    Full-time
    Quick Apply
    To provide quality customer service for all purchases and to perform a wide variety of duties that are essential to the efficient operations of the facility. We are seeking someone for all shifts, w...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant in Training

    Assistant in Training

    BuckleStorm Lake, IA, US
    Full-time
    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guest...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service

    Customer Service

    LowesSpencer, IA, United States
    Full-time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 13 days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeSpirit Lake, IA, US
    Part-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Front Desk

    Hotel Front Desk

    Wild Rose EntertainmentEmmetsburg, Iowa, United States
    Full-time
    Position Title : Hotel Front Desk.Position Summary : The Hotel Front Desk is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel gu...Show moreLast updated: 27 days ago
    • Promoted
    Customer Service Key Holder

    Customer Service Key Holder

    Advance ServicesSpencer, IA, US
    Full-time
    Immediately Seeking! Customer Service Key Holder.Schedule : MondayFriday 9 : 00 AM 5 : 00 PM | Saturday 7 : 30 AM 5 : 00 PM | Sunday 10 : 00 AM 5 : 00 PM Some weekends required | Hours may vary.Provide excel...Show moreLast updated: 6 days ago