Matt Bowers Nissan of South Mississippi Service Advisor

Matt Bowers Nissan of South Mississippi - Service Advisor (D'Iberville, MS)

Be the face of the drive. Own the customer experience.

We're hiring a personable, high-energy Service Advisor to be the link between our customers and our technicians. If you can translate concerns into clear repair orders, keep the lane moving, and grow hours with integrity-let's talk.

What You'll Do

Greet and triage customers; capture accurate concerns and write clean ROs

Estimate and advise on timelines, costs, warranty coverage, and maintenance options

Communicate status updates, approvals, and ETAs; schedule drop-offs / pickups

Partner with techs and parts to hit promise times and first-time-fix goals

Upsell value (maintenance and repairs) that protect vehicles and boost CSI

Handle cashiering and documentation correctly-every time

What You Bring

Proven customer-service skills and clear communication (phone and in-person)

Working knowledge of automotive systems / diagnostics; dealership experience a plus

DMS / industry software proficiency (Nissan / Dealertrack / CDK / Tekion a plus)

Organized, decisive problem-solver who thrives in a fast lane

Why Matt Bowers Nissan

Competitive pay plan + benefits (medical / dental / vision, PTO / holidays, 401k)

Strong car count, supportive leadership, and real growth opportunities

Training and continuing education to sharpen your craft

A culture that wins with customer satisfaction and teamwork

Ready to run the drive? Apply today with your resume and availability. Interviews move fast.

#MattBowersNissan #ServiceAdvisor #AutomotiveCareers

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