Airline Catering- Operations Supervisor

Classification : Non-Exempt

Wage : $30.00 hourly

Reports To : Operations Manager

Date : October 2025

Job Description

The Operations Supervisor is responsible for efficient operations to realize the company's vision of being the preferred alternative for airline catering, delivering meaningful value to our clients.

Essential Functions

General Operations : under the general direction of the Operations Manager, oversight of all facility operations in collaboration with facility leadership.

• Collaboration with Food Production management to deliver catering in accordance with menu specifications and flight schedules.
• Ensure that Kitchen Departure Times (KDT) are met according to required specifications.
• Collaboration with the Food Safety and Quality team to maintain compliance with FDA and HACCP requirements.
• Collaboration with the Equipment Supervisor to ensure adequate packing and delivery of products to clients.
• Communicate and implement changes in the operation as it relates to Airline and equipment changes / swaps / cancellations etc.
• Ensure all transportation equipment and vehicles are properly maintained and in good working condition.

Labor Management :

Compliance : ensures compliance with all related regulations.

Skills and Qualifications

Three years of food industry experience with strong preference for previous airline catering experience or general catering for a high-volume food establishment. High School Diploma or equivalent. Class C non-CDL Hawaii Driver License with excellent driving record. Strong working knowledge of HACCP requirements, cleaning and sanitation. Proven skillset in leadership and communication with experience leading and coordinating teams. This role also requires the ability to operate office equipment and proficiency in Microsoft Office products including Outlook and Excel.

All applicants considered for hire are subject to pre-employment drug screening facilitated by a third-party laboratory.

Work Environment

This job operates in a professional Manufacturing office environment. This role routinely uses office equipment and works in varying temperatures including hot, humid outdoor environments, and air controlled cold environments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to communicate verbally and nonverbally. This role frequently is required to stand and traverse for long periods; engage in manual dexterity to move objects including reaching overhead. This role will lift / carry / transport some heavy materials with or without mechanical assistance.

Position Type and Expected Hours of Work

This is a full-time position with variable days and shifts to support operations.

Other Duties

Please note that this job description is not designed to cover a comprehensive list of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Flying Food Group, LLC offers a comprehensive benefits package that includes medical, prescription drug coverage, dental, vision, life insurance, voluntary accident / critical illness / hospital indemnity plans, flexible spending accounts, employee assistance program, retirement program 401(k), tuition reimbursement, pet insurance and voluntary legal aid program. Travel benefits through partner airline available following successful completion of probationary period. Travel benefits are subject to ongoing eligibility criteria and guidelines for usage. All offered benefits are subject to change at company's discretion.

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