Talent.com
Director Client Success
Director Client SuccessAddison Group • Costa Mesa, CA, United States
Director Client Success

Director Client Success

Addison Group • Costa Mesa, CA, United States
13 days ago
Job type
  • Full-time
  • Permanent
Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$135,000.00 / yr - $195,000.00 / yr

Direct message the job poster from Addison Group

Talent Acquisition and Staffing Manager Facilitating Growth and Development by Bridging Businesses with Exceptional Talent.

Our client is seeking a strategic and results-driven Director of Solutions Management, who wiill be responsible for comprehensive client account management, maximizing client savings through innovative service expansion, and fostering client retention. This leadership role demands a balance of strategic insight and operational execution, with significant collaboration across departments and leadership. Building trusted advisor relationships with C-level executives and key stakeholders is essential to success. You will lead client savings program management, address objections, resolve complex challenges, and mentor a high-performing team.

Qualifications

  • Bachelors Degree Required
  • 8+ years consulting-related experience with 4+ years in management, complemented by a bachelor’s degree
  • Proven ability to build and sustain trusted relationships with C-level clients and drive sales growth
  • Strong leadership skills to manage, mentor, and develop teams while ensuring successful project delivery
  • Exceptional communication, analytical, and objection-handling abilities, with meticulous attention to detail and urgency
  • Collaborative approach to cross-functional teamwork, managing client savings programs, and ensuring compliance

Key Responsibilities

  • Collaborate closely with senior leadership to oversee and optimize a portfolio of high-value client accounts, ensuring deliverables consistently align with or exceed strategic objectives.
  • Serve as a trusted advisor to C-level client stakeholders, maintaining discretion while driving alignment with contractual service levels and engagement goals.
  • Leverage advanced data analysis and industry insight to uncover cost-saving opportunities, streamline operations, and expand service impact into new spend categories.
  • Analyze complex data sets to identify trends, correlations, and strategic opportunities; provide consultative recommendations rooted in best-in-class spend practices.
  • Proactively anticipate and resolve client challenges with discretion, ensuring smooth issue management throughout the client lifecycle.
  • Liaise cross-functionally with internal teams to maintain ongoing financial impact reporting, implementation tracking, and vendor negotiation oversight.
  • Why choose Addison Group?

  • Pay : We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment : Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections : You connect directly with hiring managers from renowned organizations
  • Options : You are presented multiple employment options near your home
  • Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation
  • Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.

    Seniority level

    Seniority level

    Director

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Customer Service

    Industries

    Professional Services

    Referrals increase your chances of interviewing at Addison Group by 2x

    Inferred from the description for this job

    Medical insurance

    Vision insurance

    401(k)

    Get notified about new Director of Customer Success jobs in Costa Mesa, CA .

    Director of Network Engagement & Customer Success

    Santa Ana, CA $95,000.00-$150,000.00 1 month ago

    Senior Director Client Success - Healthcare Benefits

    Global Director of Customer Experience and Product Development

    Irvine, CA $190,000.00-$230,000.00 1 week ago

    Cypress, CA $120,000.00-$210,000.00 4 days ago

    Operations Manager / Director of Operations

    Director of Operations and Transformation

    Long Beach, CA $40,000.00-$150,000.00 3 weeks ago

    Carson, CA $180,000.00-$210,000.00 6 days ago

    Hotel Director of Operations (multi-property)

    Huntington Beach, CA $150,000.00-$170,000.00 3 days ago

    Costa Mesa, CA $185,000.00-$220,000.00 4 hours ago

    Irvine, CA $120,000.00-$140,000.00 6 days ago

    Irvine, CA $121,000.00-$177,000.00 2 weeks ago

    Anaheim, CA $115,000.00-$135,000.00 1 month ago

    Director, Strategic Accounts, Pharma Services, West Coast

    Irvine, CA $120,000.00-$140,000.00 6 days ago

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    Create a job alert for this search

    Director Client • Costa Mesa, CA, United States

    Related jobs
    Regional Director Strategic Client Management

    Regional Director Strategic Client Management

    Crane Worldwide Logistics • Cerritos, CA, United States
    Full-time
    Regional Director Strategic Client Management.Propose, monitor and execute agreed global business plan for assigned client – ensuring continuous development and growth. Drive the RFQ / Tender proces...Show more
    Last updated: 13 days ago • Promoted
    Remote Client Relations Coordinator

    Remote Client Relations Coordinator

    TradeJobsWorkforce • 92735 Santa Ana, CA, US
    Remote
    Full-time
    As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Director of IAM-Cloud Identity Services

    Senior Director of IAM-Cloud Identity Services

    First American • Santa Ana, CA, United States
    Full-time
    Join a team that puts its People First! Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate abou...Show more
    Last updated: 19 days ago • Promoted
    Director, Capital Projects & PM Leadership

    Director, Capital Projects & PM Leadership

    Irvine Company • Newport Beach, CA, United States
    Full-time
    A leading real estate company based in Newport Beach is seeking a Director of Project Management to lead the Capital Projects Reinvestment team. This role involves overseeing development, ensuring c...Show more
    Last updated: 4 days ago • Promoted
    Director, SEC Reporting & Technical Accounting

    Director, SEC Reporting & Technical Accounting

    MicroTransponder • Newport Beach, CA, United States
    Full-time
    Director, SEC Reporting & Technical Accounting.The company's flagship product, the FDA-approved Vivistim® Paired VNS™ System, enhances stroke rehabilitation by pairing vagus nerve stimulation (VNS)...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Manager

    Customer Success Manager

    Altametrics • Costa Mesa, California, United States
    Full-time
    Quick Apply
    Trusted by major players throughout the industry, we have been a leading provider of SaaS solutions to businesses since 1997. The company's philosophy is to combine software design with comprehensiv...Show more
    Last updated: 30+ days ago
    Bilingual Client Relations Associate

    Bilingual Client Relations Associate

    Avrek Law • Newport Beach, CA, US
    Full-time
    Quick Apply
    Step into the front lines of client care—and show the world how exceptional service really sounds.Every day brings a new set of stories, personalities, and challenges, so no two days are ever the s...Show more
    Last updated: 30+ days ago
    AVP Operations Transformation

    AVP Operations Transformation

    Pacific Life • Newport Beach, CA, United States
    Full-time
    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. Its a big ask, but its one that we hav...Show more
    Last updated: 3 days ago • Promoted
    Director, Business Development, Advanced Effects

    Director, Business Development, Advanced Effects

    Slope • Costa Mesa, CA, United States
    Full-time
    Anduril Industries is a defense technology company with a mission to transform U.By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the def...Show more
    Last updated: 16 days ago • Promoted
    Client Success Manager

    Client Success Manager

    TradeJobsWorkForce • 92616 Irvine, CA, US
    Full-time
    Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...Show more
    Last updated: 30+ days ago • Promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce • 92614 Irvine, CA, US
    Full-time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...Show more
    Last updated: 30+ days ago • Promoted
    Director of Investment and Product Solutions

    Director of Investment and Product Solutions

    Pacific Life Insurance • Newport Beach, CA, United States
    Full-time
    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we...Show more
    Last updated: 30+ days ago • Promoted
    Director, Enterprise Applications

    Director, Enterprise Applications

    Anduril Industries, Inc. • Costa Mesa, CA, United States
    Full-time
    Director, Enterprise Applications Engineering.Anduril Industries is a defense technology company with a mission to transform U. By bringing the expertise, technology, and business model of the 21st ...Show more
    Last updated: 30+ days ago • Promoted
    Director, Preconstruction

    Director, Preconstruction

    Suffolk Construction • Newport Beach, CA, United States
    Full-time +1
    As a national leader in the construction industry, Suffolk is redefining what it means to build.We challenge the status quo every day by gathering the people, innovations, and partnerships that can...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager - Client Advisory Services (CAS)

    Operations Manager - Client Advisory Services (CAS)

    Talley LLP • Orange, Ca, CA, US
    Permanent
    Quick Apply
    Operations Manager - Client Advisory Services (CAS) (FT-Direct Hire) Location : Orange, California Company : Talley LLP About the Company Talley, LLP and its affiliated entities, Talley Law Group (TL...Show more
    Last updated: 18 days ago
    Director of Solution Strategy for Enterprise & Cloud

    Director of Solution Strategy for Enterprise & Cloud

    Supermicro • Wayne, CA, United States
    Full-time
    A technology solutions provider based in California is seeking a Director, Solution Management to lead the development and integration of server / workstation products. This role involves collaboratin...Show more
    Last updated: 1 day ago • Promoted