Social Services Designee

Monarch Healthcare Management Benefits Include :

UKG Wallet - get paid the next day!

Free Single Medical Insurance

Loan reimbursement.

Scholarship Opportunities

Paid Time Off – Vacation Time

401 (k) with annual contribution match

Referral bonuses

Career path to other positions within our growing company!

Social Services Designee

POSITION SUMMARY

The Social Services Designee interacts with the residents, families, visitors, other facility staff, and community agencies during the admission and discharge process. They are responsible to market the services we provide and establish relationships with all referral sources. They clarify a range of legal documents for residents and families as well. As a member of the interdisciplinary care planning team, the Social Service position identifies the psychosocial strengths and needs of each resident, assists in developing an individualized plan of care, and provides medically-related social services to help the resident attain or maintain the highest level of functioning possible.

RESPONSIBILITIES

Coordinates Admissions and Discharges : Manages referrals, pre-admission screenings, tours, approvals, and paperwork; ensures timely and accurate documentation and communication with relevant parties.

Supports Residents and Families : Assists with emotional adjustment, psychosocial needs, advanced directives, financial aid applications, and room changes; promotes family involvement and provides individual support.

Collaborates on Care Planning : Completes social assessments, mental health screenings (PHQ-9, BIMs), and MDS / CAA documentation; participates in interdisciplinary meetings and care plan development.

Maintains Accurate Records and Documentation : Keeps thorough, up-to-date medical and departmental records per policy, including admission summaries, quarterly notes, discharge plans, and insurance / financial information.

Demonstrates Professionalism and Communication : Maintains respectful, cooperative relationships with staff, residents, families, and visitors; adheres to dress code, communication standards, and confidentiality protocols.

Ensures Regulatory Compliance and Quality Improvement : Follows all state and federal regulations, QAPI initiatives, and abuse prevention policies; attends training, understands residents’ rights, and contributes to policy development.

QUALIFICATIONS

Must recognize and understand the psychosocial and emotional needs of residents.

Experience in healthcare, skilled nursing facility or assisted living community

Must have strong skills in communication, organization, management, and leadership.

Must be able to perform essential functions of the position with or without reasonable accommodation.

Must qualify for employment after a criminal background study, per guidelines of the Minnesota Department of Human Services.

About Monarch :

Monarch Healthcare Management is a mission-driven company that is changing the

way short-term rehabilitation and long-term care are delivered. Our employees

embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by

always putting the needs of residents and families first across Monarch's network of

60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies,

Monarch has been nationally recognized for its innovation in the care of our

residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by

offering a positive and supportive work environment along with competitive pay, fun

perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to

creating an inclusive environment for all employees.