Job Description
Job Description
Description : Host
- This position is responsible for supporting front-of-house operations by managing guest reservations, seating arrangements, and ensuring a smooth and welcoming environment.
- At least one year of work experience in a similar role is highly preferred
- Hourly, plus tips with benefits available
- Work schedule includes days, nights, weekends, and holidays
- Reports to Manager on Duty
We are seeking a dedicated and hardworking host to join our team at Bosphorous Turkish Cuisine. As the first point of contact at Bosphorous Turkish Cuisine, the host represents our brand and embodies our commitment to providing legendary service. This role requires a warm, outgoing personality with a passion for engaging with guests by creating memorable experiences including greeting guests with a genuine Turkish welcome.
Responsibilities
Greet all guests immediately upon entry with a warm smile and say, “Hosgeldeniz, welcome to Bosphorous”Approach guests by coming out from behind the host stand to ensure personal interactionSeat guests at desirable tables and ensure they are satisfied with their seatingOpen the front door for guests entering or leaving the buildingProvide menus, inform guests of their server’s name, and communicate special requests or celebrations to the serverRecord guest names, party sizes, and provide estimated wait times when necessaryAnswer phone calls professionally with the greeting : “Thank you for calling Bosphorous Turkish Cuisine location, this is name. How may I assist you?”Document large party inquiries and pass them to management for follow-upMaintain contact with servers to address dining details and guest concernsCheck tables for availability, cleanliness, and proper setup regularlyKeep the host stand and entry area clean and organizedEnsure menu books are always clean and update with lunch specials when neededRecord and manage dining reservations, including special requests and preferencesInspect and clean restrooms hourlyDirect guests waiting to be seated to enjoy the bar or other waiting areaOffer samples to passers-by when not otherwise engagedRelay messages to servers and bussers regarding large partiesThank departing guests and invite them to return with a farewell Turkish phraseCoordinate with and assist fellow employees to meet guests' needs and support restaurant operationsSupplemental
Take and prepare to-go orders.Inform manager on duty of any seating issues with serversMaintain running side workBenefits
Health Insurance optionsDental Insurance optionVision Insurance option401k with company matchingPaid time off programEmployee dining discountsRequirements :
Experience working as a host or in a similar role
Standing / Walking up to 8 hours continuously
Lifting up to 50 lbs alone, and up to 80 lbs as a team