A company is looking for a Senior Consultant in Applications Management Services.
Key Responsibilities
Monitor and resolve issues within client production environments, ensuring timely support for production issues
Enhance configurations and processes for clients based on evolving needs through continuous improvement initiatives
Collaborate with clients and technology providers to improve user experience and manage client expectations
Required Qualifications, Training, and Education
3+ years of relevant experience in the legal or consulting industry
Four-year degree in a related field or equivalent combination of experience and education
Understanding of the implementation process including requirement analysis and change management
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
Advanced computer skills, particularly in Excel, Word, PowerPoint, and Visio
Technology Consultant • Buffalo, New York, United States