Sr Principal Site Reliability Engineer (SASE)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission :

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We are looking for a proactive and innovative Site Reliability Engineer (SRE) to join our growing team. In this role, you will be at the forefront of ensuring our services are reliable, scalable, and efficient. You will have the unique opportunity to leverage cutting-edge AI tools to redefine our operational practices and build powerful self-service tools to empower our engineering teams. If you are passionate about building resilient systems and automating everything, we want to hear from you!

Your Impact

Develop Intelligent Automation : Design, build, and maintain automation solutions to handle everything from provisioning and deployment to failure detection and remediation.

Empower Engineers with Self-Service Tools : Build and maintain user-friendly self-service tooling—including internal web portals, Slack bots, and automated JIRA workflows—to streamline developer and operational tasks.

Define and Uphold Reliability Standards : Establish and manage Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to meet and exceed our Service Level Agreements (SLAs).

Lead Incident Response : Act as a key leader during production incidents, driving resolution, and conducting blameless postmortems to prevent future occurrences.

Leverage AI for SRE : Utilize AI-powered tools for advanced observability, anomaly detection, predictive alerting, and automating complex operational tasks to enhance system reliability.

Build for Scale : Collaborate with engineering teams to design and implement scalable, highly available, and secure infrastructure.

Qualifications

Your Experience

Proven experience as a Site Reliability Engineer, DevOps Engineer, or in a similar software engineering role.

Strong proficiency in a programming language such as Python or Go.

Experience building self-service tools (e.g., internal web portals, Slack integrations) to improve developer productivity and reduce operational toil.

Deep understanding of the principles of SLIs, SLOs, and SLAs and experience implementing them.

Hands-on experience with incident management protocols and participating in on-call rotations.

Familiarity with using AI / ML tools in an operational context for tasks like log analysis, anomaly detection, or automated remediation.

Proficiency with cloud platforms (GCP, AWS, or Azure) and container orchestration tools (Kubernetes, Docker).

A strong problem-solving mindset and a passion for continuous improvement and learning.

Additional Information

The Team

As a member of the SRE team, you will work on producing mission-critical platforms, tools, and processes that will ensure the highest levels of availability and reliability of all our applications. We need creative and innovative problem solvers who can partner with our Application development teams to make their services more usable. Our SRE team is furnished with a standout opportunity to build tools, frameworks, and cloud platforms that will support our company’s growth over the next decade. If you are a self-starter and jump on new ideas to make the platform more stable, secure and feature-rich, this is your new career.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales / commissioned roles) is expected to be between $220,000 - $270,000 / YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found  here .

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Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple : we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at   [email protected] .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? : Yes