Inside sales

Job Description

Location :  On-site at any West Wood Products facility (CA, TX, SC, or OH), Hybrid, or Remote

Company :  West Wood Products, Inc.

About Us

West Wood Products is North America’s largest pre-finisher of panels and components for the cabinet, furniture, door, and store fixture industries. With nearly three decades of experience, nine finishing lines, and four nationwide production facilities, we deliver innovation, quality, and reliability to leading OEMs and distributors.

We are looking for a driven Inside Sales Representative to join our growing sales team and help us expand our footprint with both existing and new customers.

Responsibilities include

• Manage and grow a portfolio of existing accounts by providing exceptional service, timely follow-ups, and accurate order processing.
• Develop new business opportunities through outbound calls, digital outreach, and lead nurturing.
• Collaborate with Outside Sales and Customer Service teams to ensure smooth order flow and customer satisfaction.
• Interact regularly with plant managers and buyers to make sure customer needs are understood and fulfilled on time.
• Prepare and present product quotes, proposals, and pricing based on customer requirements.
• Maintain accurate records of customer interactions, sales activity, and pipeline management in our CRM / ERP (Acumatica).
• Stay current on West Wood’s product lines, production capabilities, lead times, and industry trends.
• Partner with operations and logistics teams to track orders, resolve issues, and meet delivery commitments.
• Participate in 1–2 trade shows per year to represent West Wood Products, meet with customers, and develop new leads.

Qualifications

What We Offer