Leasing Specialist

Job Description

Job Description

Description :

Community Name : Heights on Huron

Unit Count : 252

Schedule : Saturdays Required

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward” / “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Leasing Specialist role will manage and lead in-person tours for prospective residents and sell the units to encourage application submittal. They will work on improving occupancy and preventing stale units through marketing and analyzing the local market. In addition, this role will help enhance the move-in experience after residents have signed their leases with the Application Admin and enhance the community’s curb appeal.

What You’ll Do…

• Conduct tours scheduled in person tours with prospective residents who arrive at the property and perform warm hand off for scheduled tours. Keep Funnel / Outlook calendar updated so tours can be scheduled appropriately.
• Demonstrate exceptional ability to build rapport with prospective and current residents through clear, professional, and timely communication. Effectively addresses resident concerns, provides accurate information about policies, and ensures a seamless transition from inquiry to move-in, contributing to high resident satisfaction and positive NPS scores.
• Exhibits strong proficiency in utilizing property management software, digital marketing tools, and leasing platforms to track leads, manage applications, and maintain accurate records. Consistently leverages technology to enhance workflow efficiency, monitor occupancy trends, and support marketing strategies, ensuring optimal community visibility and operational success.
• Consistently seeks opportunities to enhance resident satisfaction and community involvement by planning and facilitating resident events, coordinating outreach programs, and staying aware of resident needs and preferences. Demonstrates initiative in fostering a welcoming and engaged community.
• Effectively identifies and resolves resident concerns, from maintenance issues to service inquiries, with a solution-oriented approach. Communicates clearly, follows up promptly, and ensures issues are fully resolved, contributing to positive resident experiences and retention.

Requirements :

What You Need to Succeed…

What We Do for You…

This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with HR@Avantiresidential.com.