Learning Experience Director

Director, Learning Experience (Learning and Organization Development)

As the Director, Learning Experience (Learning and Organization Development), you will be responsible for designing, implementing, and evaluating the Talent Roadmap for the organization, aligned with the company's objectives. Talent Roadmap should support the development of all leaders within the business, thus improving organizational effectiveness and employee performance.

Specific Responsibilities

As the Director, Learning Experience (Learning and Organization Development), you will (not limited to) :

• Lead the design, delivery, and evaluation of learning programs, including leadership development, technical skills training, and onboarding initiatives.
• Partner with functional stakeholders to identify and prioritize learning needs and gaps aligned with business needs, while cultivating a culture of learning.
• Provide guidance and support to aspiring leaders, facilitate leadership workshops or seminars, and stay updated on industry trends in leadership development practices.
• Deliver engaging and interactive training sessions, workshops, and learning events to diverse audiences, making sure of content relevance, participant engagement, and knowledge retention.
• Coach and develop a team of LnOD professionals, providing guidance, feedback, and professional development opportunities to support their growth and success.
• Develop learning strategies that are clearly aligned to and support business objectives. Design solutions that are relevant, prioritized, and aligned to talent needs.
• Conceptualize and develop content catering to audiences from different functions.
• Ensure that the L&OD curriculum is tracked and maintained in the Learning Management System.
• Establish metrics and analytics to measure the impact and effectiveness of learning initiatives, and use data-driven insights to drive continuous improvement.
• Stay abreast of emerging trends and developments in LnOD, recommending and implementing enhancements to programs and processes as needed.
• Identify gaps and recommend and create scalable learning solutions to improve learner's retention, job performance, and the overall employee experience.
• Design, development, and implementation of the global learning & development strategy and solutions starting from TNA to design & delivery, to impact analysis as per business needs.
• Manage the maintenance and execution of the performance and talent management processes linked to operational and program efficiencies and effectiveness.
• Provide guidance and support to managers and employees on performance management process, career development, and individual learning plans.
• Manage the LnOD budget, resources, and vendor relationships to optimize ROI and quality of services.

Do you have what it takes to become a Director, Learning Experience (Learning and Organization Development)?

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How We Partner To Protect You : TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI : In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO : TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.