Talent.com
General Manager (Full-Service Diner)

General Manager (Full-Service Diner)

Las Vegas PetroleumWellston, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Key Responsibilities : 1. Operations Management :

  • Oversee the daily operations of the diner, including front-of-house and back-of-house activities.
  • Maintain a clean, safe, and organized environment for customers and staff.
  • Ensure food quality standards are met and consistent across all shifts.
  • Monitor inventory levels, ensure proper stock ordering, and track food costs to maintain budget adherence.
  • Develop and enforce procedures for food preparation, sanitation, and food safety.

2. Staff Management & Leadership :

  • Recruit, hire, train, and onboard new employees for various positions (servers, cooks, dishwashers, etc.).
  • Create work schedules for all staff to ensure optimal coverage during peak and off-peak hours.
  • Monitor employee performance and provide constructive feedback.
  • Foster a positive work environment by motivating staff and maintaining high morale.
  • Ensure that employees adhere to company policies, dress codes, and other professional standards.

    • 3. Customer Service & Guest Relations :

  • Ensure high levels of customer satisfaction through friendly and efficient service.
  • Handle customer complaints or concerns with professionalism and resolve issues promptly.
  • Maintain an environment of hospitality by leading by example and ensuring staff provides courteous and friendly service.
  • Establish and maintain relationships with regular customers to promote loyalty.

    • 4. Financial Management :

  • Develop and manage the diner’s budget, ensuring it operates within financial constraints.
  • Track daily sales and expenses, ensuring accurate records are maintained.
  • Ensure proper cash handling, including overseeing end-of-day cashouts and deposits.
  • Monitor and manage operational costs, including labor, food, and utilities, to maintain profitability.

    • 5. Marketing & Promotion :

  • Collaborate with marketing teams (or oversee marketing efforts) to develop promotions and advertising strategies to attract new customers.
  • Oversee social media presence and any community outreach programs to increase visibility and brand awareness.
  • Analyze customer feedback and industry trends to implement strategies for improvement and growth.

    • 6. Compliance & Regulatory :

  • Ensure the diner complies with local health and safety regulations, including food safety and sanitation standards.
  • Stay up-to-date with local labor laws, food safety regulations, and any other legal requirements.
  • Ensure proper training and certification for staff as needed (e.g., food handling, alcohol serving).

    • 7. Reporting & Communication :

  • Report regularly to the owner or regional manager on the status of operations, financial performance, and customer satisfaction.
  • Maintain open communication with staff, management, and ownership.
  • Prepare regular reports on financials, customer feedback, employee performance, and any issues that arise.

    • Skills & Qualifications :

  • Education : High school diploma or equivalent (required). A degree in hospitality management or business administration is preferred.
  • Experience : 3+ years of experience in a restaurant or diner management role, with a proven track record of success in operations, financials, and staff management.
  • Leadership : Strong leadership and interpersonal skills, with the ability to motivate and manage a team effectively.
  • Customer Service : Exceptional customer service skills, with the ability to handle difficult situations and resolve conflicts professionally.
  • Financial Acumen : Strong understanding of budgeting, financial management, and cost control.
  • Communication : Excellent verbal and written communication skills.
  • Problem-Solving : Ability to troubleshoot issues quickly and efficiently.
  • Technology Proficiency : Familiarity with point-of-sale (POS) systems, scheduling software, and basic office software (e.g., Microsoft Office, Google Sheets).

    • Physical Demands :

  • Ability to stand for long periods and occasionally lift up to 50 pounds.
  • Must be able to work flexible hours, including nights, weekends, and holidays.
  • Must have the ability to work in a fast-paced environment and manage multiple tasks simultaneously.
    • Create a job alert for this search

    General Manager • Wellston, OH, US

    Related jobs
    • Promoted
    RESTAURANT GENERAL MANAGER

    RESTAURANT GENERAL MANAGER

    Burger KingChillicothe, OH, US
    Full-time
    Miller Management Restaurant Manager Position.Miller Management, a Burger King franchisee, is seeking motivated Restaurant Managers and Assistant Managers. As a Restaurant General Manager, you are k...Show moreLast updated: 30+ days ago
    • Promoted
    RESTAURANT GENERAL MANAGER

    RESTAURANT GENERAL MANAGER

    Taco BellWellston, OH, US
    Full-time
    Calling all fast-paced, food-loving leaders! Are you ready to take the helm of our fast-food empire as our General Manager?. The Restaurant General Manager (RGM) is responsible for the people, busin...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Checkers / Rally'sChillicothe, OH, US
    Full-time
    Bridge Street Chillicothe, OH 45601.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager (Full Service Diner)

    Restaurant Manager (Full Service Diner)

    Las Vegas PetroleumWellston, OH, US
    Full-time
    Oversee daily operations, ensuring smooth and efficient service.Maintain high standards of food quality, ensuring consistency, taste, and presentation. Ensure compliance with all health, safety, and...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager (RGM)

    Restaurant General Manager (RGM)

    Taco BellGallipolis, OH, US
    Full-time
    Restaurant General Manager (RGM) Gallipolis, OH.Taco Bell Restaurant General Manager (RGM) Ampler dba Taco Bell is seeking a Restaurant General Manager (RGM). The Restaurant General Manager (RGM) is...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Wendy'sIronton, OH, US
    Full-time
    Want to make a difference? Want to be a leader? We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated indi...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    Burger KingJackson, OH, US
    Full-time
    Quick Apply
    Carrols Corporation is one of the largest restaurant companies in the U.Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth.Carrols operat...Show moreLast updated: 30+ days ago
    • Promoted
    RESTAURANT GENERAL MANAGER (RGM)

    RESTAURANT GENERAL MANAGER (RGM)

    Taco BellGallipolis, OH, US
    Full-time
    Taco Bell Restaurant General Manager (RGM).Ampler dba Taco Bell is seeking a Restaurant General Manager (RGM).The Restaurant General Manager (RGM) is an advanced level classification responsible fo...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Chicken Salad ChickThurman, OH, US
    Full-time
    The Restaurant General Manager delivers exceptional results through others.They provide an engaging environment for restaurant teams and guests, while focusing on delivering operational excellence....Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Arby'sChillicothe, OH, US
    Full-time
    You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.Best in Class Training & Continuous Learning. Journey Wellbeing Support Tool.Co...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellThurman, OH, US
    Full-time
    As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold stan...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Burger KingGallipolis, OH, US
    Full-time
    The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired ...Show moreLast updated: 30+ days ago
    Restaurant General Manager-In-Training

    Restaurant General Manager-In-Training

    Marco's PizzaCHILLICOTHE, OH, US
    Full-time
    Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic,...Show moreLast updated: 30+ days ago
    General Manager (Miss J's Cafe)

    General Manager (Miss J's Cafe)

    Las Vegas PetroleumJackson, OH, US
    Full-time
    Quick Apply
    The General Manager (GM) at Miss J’s Café is responsible for overseeing the day-to-day operations of the café, ensuring smooth and efficient service, and maintaining a positive, productive environm...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    McDonald'sThurman, OH, US
    Full-time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, f...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    Miller ManagementChillicothe, OH, US
    Full-time
    Quick Apply
    Miller Management, a Burger King franchisee, is seeking motivated Restaurant Managers and Assistant Managers.As a Restaurant General Manager, you are key to our business. You are responsible in mana...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Pizza HutFlatwoods, KY, US
    Full-time
    Argillite Road, Flatwoods, KY ID#P1-1986461-1.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedicat...Show moreLast updated: 30+ days ago
    General Manager (Miss J's Diner)

    General Manager (Miss J's Diner)

    Las Vegas PetroleumJackson, OH, US
    Full-time
    Quick Apply
    The General Manager (GM) at Miss J’s Diner is responsible for overseeing the day-to-day operations of the café, ensuring smooth and efficient service, and maintaining a positive, productive environ...Show moreLast updated: 30+ days ago