Senior Analyst, Accounting Operations
Insightsoftware is looking for an experienced Senior Analyst, Accounting Operations to serve as the primary systems administrator and technical support specialist for software tools used by the Accounting team. This key position will ensure optimal performance, configuration, and user adoption of our accounting technology stack at this fast-growing financial technology company based in Raleigh, North Carolina.
Job Description
What will you do?
- Administer and maintain accounting software systems including user access management, system configurations, and security protocols
- Provide technical support and troubleshooting for accounting team software tools, resolving issues and escalating complex problems when necessary
- Monitor system performance, implement updates, and ensure data integrity across assigned accounting platforms
- Design and maintain user documentation, training materials, and standard operating procedures for accounting software tools
- Collaborate with IT and vendor support teams to implement system upgrades, patches, and new feature rollouts
- Train accounting team members on software functionality, best practices, and process improvements
- Develop and maintain dashboards and reports to support accounting operations and system usage analytics
- Support acquisition integration efforts by configuring systems for new entities and ensuring seamless data migration
- Manage user onboarding and offboarding processes, including license allocation and access provisioning
How will you do it?
Organization and Planning Plan, organize, schedule, and execute system maintenance and support activities in an efficient, productive manner; focus on key prioritiesDrive and Discipline Operate in a fast-paced, dynamic environment with a focus on system reliability and user satisfactionEnthusiasm Exhibit passion for technology solutions and embrace a service-oriented attitude toward internal customersCommunication - Communicate technical concepts effectively to non-technical users and collaborate with cross-functional IT partnersTeamwork - Work cross-functionally with accounting, IT, and vendor teams to achieve system optimization goalsAttention to Detail - Maintain high-level attention to system configurations and user access controls to ensure security and accuracyPerseverance - Demonstrate focus and commitment to resolving complex technical issues through to completionQualifications
Bachelor's Degree in information systems, accounting, finance, or related fieldMinimum 5 years of experience in system administration, technical support, or accounting operationsMinimum 2 years experience with accounting software administration (NetSuite)Strong proficiency in user access management, system configuration, and troubleshootingExperience with data integration tools and API supportIntermediate+ Microsoft Excel experience with advanced functions and data analysis capabilitiesPowerBI or similar business intelligence tool experience preferredProject management experience with system implementations or upgradesExperience with cloud-based accounting platforms and SaaS administrationExcellent written and verbal communication skills with ability to translate technical concepts for business usersSelf-starter who can independently manage system administration responsibilities with minimal oversightSnowflake or data warehouse experience preferredExperience with Coupa preferredOpen to work from 2 : 30 PM to 11 : 30 PMAdditional Information
All your information will be kept confidential according to EEO guidelines.
At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is locatedBackground checks are required for employment with insightsoftware, where permitted by country, state / province.
At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.