Help Desk InternSKYGEN • Menomonee Falls, WI, United States
No longer accepting applications
Help Desk Intern
SKYGEN • Menomonee Falls, WI, United States
16 days ago
Job type
- Full-time
Job descriptionProvide initial support to end users on all internally used software applications, hardware, mobile and telecommunication devices, wireless and peripheral equipment (printers, fax, etc.). Ensure new hires are correctly set up by creating user network accounts, email mailboxes, assigning to network security groups, setting standard and Customer Care agent phone access, configure voicemail boxes, etc. Configure and setup hardware for telecommuting employees. Demonstrate troubleshooting and analytical skills, including leveraging available reference and resolution resources to assist with issue resolution as appropriate. Contribute to resolution documentation (knowledge base) available to the team and maintain or update existing resolution documentation as appropriate. Utilize internal customer help desk ticketing system by monitoring and taking ownership of incoming requests, and management of end-user resolutions in a timely manner or escalating for assistance from other areas for resolution, thereby maintaining detailed and accurate notes in ticketing system regarding resolution used and date completed. Communicate purchasing needs to appropriate internal team members to ensure hardware levels are maintained and are available for new and current employees. Assist with projects and tasks as assigned by the manager. Currently pursuing an Associate or Bachelor's Degree Required Knowledge, Skills, and Abilities Excellent verbal and written communication skills Excellent attention to detail Ability to multi-task and work independently Preferred Level of Experience Preferred Knowledge, Skills, and Abilities
Are you the go-to person when friends need tech help? Ready to turn that talent into real-world experience? Join our team as a Help Desk Intern and gain hands-on skills that will set you apart in the IT world!
What are important things that YOU need to know about this role?
- Eligibility : You must be currently pursuing an Associate or Bachelor's degree.
- Location : This is an onsite role at our Menomonee Falls office-because learning is better when you're in the mix!
- Schedule : We're flexible! We'll work around your class schedule to make sure school stays your top priority.
- Pay : Earn a flat rate of $15 / hour while gaining valuable experience.
What will YOU be doing for us? Responsible for supporting internal end users with issues of varying complexity related to software, hardware, telecommunications, printing, faxing, and wireless technologies. Troubleshoot and resolve issues in a positive and professional manner. Utilize internal systems to process requests and document resolutions.
What will YOU be working on every day?
What qualifications do YOU need to have to be GOOD candidate?
Basic understanding of Windows operating system
What qualifications do YOU need to have to be a GREAT candidate?
Customer service experience
Knowledge of Active Directory and basic networking concepts
Create a job alert for this search
Help Desk • Menomonee Falls, WI, United States
Related jobs
Badger Meter - Where Every Drop Counts and So Do You.At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission : to preserve and protect the world'...Show more
The Leonardo DRS Naval Power Systems business is a trusted provider of innovative naval gas and hybrid power systems, control technology and support solutions for the U.
Navy and navies around the w...Show more
Under the direction of the Practice Director of Development and Improvement,.Tools used include structured problem solving, process maps, visual management, facilitation, project management, and ch...Show more
Shape your future at IEWC! As an employee-owner, you will be a valued team member, contributing to something bigger and gaining skills that will set your career up for hypergrowth!.The Materials ma...Show more
Serves as first and primary contact for users on hardware and software Help Desk issues.Receive and troubleshoot user help desk calls through to successful resolution.
Handles day-to-day user admini...Show more
Arthrex Milwaukee Loaner Services.Part-Time Internship (Up to 20 hours per week, ideal class schedule would accommodate two 8-hour days per week, or 4-hour shifts 4-5 days per week).Start Date : Win...Show more
You will work with our Marketing team, our onsite apartment communities, and other Continental employees on daily marketing activities.
You will create awareness and drive demand for our apartment c...Show more
As an IT Intern, you will learn the core principles and fundamentals of Information Technology within Kohl's and contribute to key work to drive business outcomes and deliverables for.Leverage crit...Show more
This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show more
MUST LIVE IN WISCONSIN TO BE CONSIDERED.We are seeking a Claims Analyst II to examine and process paper and electronic claims.
In this role, you will determine whether to return, pend, deny, or pay ...Show more
Milwaukee, Wisconsin, USA, 53204-2941.Join Komatsu and Be Part of Something Big!.Operations supporting a range of heat treatment processes and metallurgical lab investigations.Activities will inclu...Show more
The IT Site Support Specialist is responsible for delivering hands-on technical support to end users at the site, ensuring smooth operation of IT systems and infrastructure.This role is critical in...Show more
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success.
If you thrive in an environment where your gr...Show more
US-IL-Tinley Park | US-IL-Chicago | US-IN-Evansville | US-MN-Lake Elmo | US-MN-St Louis Park | US-IN-Indianapolis | US-KY-Louisville | US-WI-Milwaukee | US-MI-Troy | US-WI-Madison | US-TN-Nashville...Show more Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better.Brand Storyteller and Engagement Intern.
Communications team member and responsible fo...Show more 
Are you the go-to person when friends need tech help? Ready to turn that talent into real-world experience? Join our team as a.
What are important things that YOU need to know about this role?.You m...Show more The Leonardo DRS Naval Power Systems business is a trusted provider of innovative naval gas and hybrid power systems, control technology and support solutions for the U.
Navy and navies around the w...Show more 
Work where your ideas have impact.Allspring Global Investments is a leading independent asset management firm that offers a broad range of investment products and solutions designed to help meet cl...Show more
IT Service Desk Intern
Badger Meter • Milwaukee, WI, United States
Full-time
Last updated: 21 days ago • Promoted
Electrical & Test Engineering Intern | Summer 2026
Leonardo DRS • Menomonee Falls, WI, United States
Full-time
Last updated: 2 days ago • Promoted
Facilitator Intern
Medical College of Wisconsin • Milwaukee, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Materials Management Intern (Summer 2026)
IEWC • New Berlin, WI, United States
Full-time
Last updated: 3 days ago • Promoted
Information Technology Intern - Summer 2025
IEWC US • New Berlin, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Medical Device Operations Internship (Winter / Spring Semester 2026)
Arthrex Milwaukee • Brookfield, WI, US
Full-time +2
Last updated: 1 day ago • Promoted
Paid Summer Marketing Intern
Continental Properties • Menomonee Falls, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Early Talent - 2025 - Technology - Product Design Internship
Kohl's • Menomonee Falls, WI, United States
Internship
Last updated: 4 days ago • Promoted
Remote Side Hustle Developer
Finance Buzz • Elkhart Lake, Wisconsin, US
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Claims Analyst / Processor
TEKsystems • Milwaukee, WI, US
Full-time
Last updated: 7 hours ago • Promoted • New!
Thermal Processing Intern
Komatsu • Milwaukee, WI, United States
Full-time +1
Last updated: 4 days ago • Promoted
Help Desk Onsite Support
STRATTEC • Milwaukee, WI, United States
Full-time
Last updated: 24 days ago • Promoted
Corporate Intern- Digital Delivery
Associated Bank - Corp • Milwaukee, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Info Sec Insider Threat Alst
Old National Bank • Milwaukee, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Intern
Medical College of Wisconsin • Milwaukee, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Help Desk Intern
SKYGEN USA • Menomonee Falls, WI, United States
Full-time
Last updated: 15 days ago • Promoted
Software & Systems Engineering Intern | Summer 2026
Leonardo DRS • Menomonee Falls, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
SMA Internal Specialist
Allspring Global Investments • Milwaukee, WI, United States
Full-time
Last updated: 29 days ago • Promoted