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Automotive Service Advisors - Mercedes-Benz
Automotive Service Advisors - Mercedes-BenzMercedes Benz of Monterey • Monterey, CA, United States
Automotive Service Advisors - Mercedes-Benz

Automotive Service Advisors - Mercedes-Benz

Mercedes Benz of Monterey • Monterey, CA, United States
1 day ago
Job type
  • Full-time
Job description

498 Fremont Street, Monterey, CA 93940

Automotive Service Advisor

Earn up to $200,000 Annually

(Base Salary + Commission)

Hiring Immediately

Thriving Service Department with Plenty of Work

Join One of Californias Most Respected

Mercedes-Benz Teams

Mercedes-Benz of Monterey is HIRING NOW and seeking a detail-oriented, customer-focused Automotive Service Advisor to join our award-winning team!

As one of Californias premier luxury dealerships, Mercedes-Benz of Monterey is built on integrity, teamwork, and a genuine commitment to providing an exceptional client experience. Our Service Department takes pride in delivering the same five-star care our customers expect from the Mercedes-Benz brand.

If you have a passion for the automotive industry, a dedication to superior customer service, and the drive to excel in a fast-paced, rewarding environment we want to hear from you! Apply today and become part of the Mercedes-Benz of Monterey legacy.

We Offer :

  • Competitive Pay : $45,000 - $200,000 Annually (Base + Commission, depending on experience)
  • 401(k) Retirement Plan
  • Medical, Dental, Vision & Life Insurance
  • Disability Insurance
  • Flexible Spending Account (FSA)
  • Paid Time Off & Holidays
  • Employee Discounts on Parts, Service & Vehicles
  • Modern, State-of-the-Art Facility
  • Supportive, Team-Focused Work Environment
  • Opportunities for Professional Growth & Advancement

Responsibilities Automotive Service Advisor :

  • Greet customers and assist with service inquiries in a friendly, professional manner
  • Accurately document customer concerns and repair orders
  • Provide clear estimates and explain maintenance recommendations
  • Communicate effectively with technicians to ensure timely service completion
  • Follow up with customers regarding vehicle status and satisfaction
  • Ensure all warranty and internal work complies with OEM standards
  • Maintain high levels of customer satisfaction through exceptional service delivery
  • Uphold the dealerships commitment to excellence and brand reputation

    • Requirements / Qualifications Automotive Service Advisor :

  • Proven experience as an Automotive Service Advisor, Service Writer, or similar role in a dealership environment
  • Strong customer service and communication skills
  • Excellent organizational and multitasking abilities
  • Ability to interpret vehicle diagnostics and repair information
  • Experience with CDK or similar DMS software preferred
  • Team-oriented with a professional, positive attitude
  • Valid drivers license and clean driving record
  • Please upload your resume and complete the online assessment for priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident
  • Must pass pre-employment testing, including MVR and drug screening

    • We are an Equal Opportunity Employer.

    All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

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    Automotive Service Advisor • Monterey, CA, United States