Talent.com
Host

Host

Rancho Mirage, California, United StatesUSA, California, Rancho Mirage
29 days ago
Job type
  • Full-time
Job description

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Host is the first and last point of contact for members and guests, setting the tone for their entire club experience. Your role is to warmly greet and seat members and guests, ensuring a seamless and positive start and finish to their visit. You will uphold the 3-steps of service by providing exceptional hospitality and maintaining a welcoming atmosphere. Additionally, you will keep the host area organized and assist with other tasks, such as member services representative duties, as needed to support the team.

Reporting Structure

  • Reports to the Food & Beverage Director

Day-to-Day

  • Maintain Invited service standards as outlined in the F&B service training program.
  • Greet members / guests by name, providing a warm and welcoming experience.
  • Seat members / guests while ensuring high-quality service and attention to their needs.
  • Converse with members / guests in a professional manner, staying calm under pressure.
  • Assist service staff as needed, adhering to the Invited standards of service.
  • Ensure the host podium is organized and close out the podium at the end of each shift.
  • Complete daily assignments and side work to meet standards, including keeping work areas organized and sanitized, and stocking supplies.
  • Support employees and contribute to team efforts to deliver the 3-steps of service.
  • Notify management of any members / guests complaints immediately and practice effective service recovery.
  • Handle last-minute requests and changes from Members / Guests professionally
  • Additional Duties

  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
  • Wear a clean, neat uniform that meets club standards.
  • About You

    Preferred

  • High school diploma or equivalent.
  • Previous experience in the service or hospitality industry is an advantage.
  • Experience operating a multi-line telephone system.
  • Proven ability to handle sensitive member information with the highest level of confidentiality.
  • Strong communication skills with the ability to follow instructions accurately.
  • Physical Requirements

  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding / unfolding as required.
  • Able to lift, carry, push, and pull up to 100 lbs. occasionally.
  • Effective communication skills, including talking and hearing, with sufficient visual acuity.
  • Primary Tools / Equipment

  • Telephone / Tablet
  • POS System
  • Floor Chart
  • Menus
  • Work Schedule

  • Attendance requirements for this position as outlined on the weekly schedule.
  • Additional hours are required to meet deadlines of the position, including weekends and / or holidays.
  • Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks : LinkedIn Instagram Twitter Facebook

    Invited is an Equal Employment Opportunity Employer

    The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

    Create a job alert for this search

    Host • USA, California, Rancho Mirage

    Related jobs
    • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    Medical Solutions AlliedTwentynine Palms, CA, US
    Full-time
    Medical Solutions Allied is seeking a travel Occupational Therapist for a travel job in Twentynine Palms, California.Job Description & Requirements. We’re seeking talented healthcare profe...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Occupational Therapist (OT) - $1,533 per week in Twentynine Palms, CA

    Travel Occupational Therapist (OT) - $1,533 per week in Twentynine Palms, CA

    AlliedTravelCareersTwentynine Palms, CA, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Occupational Therapist (OT) in Twentynine Palms, California, 92277!. A facility in Twentynine Palms, CA is seeking its next ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (Outpatient)

    Travel Physical Therapist (Outpatient)

    Skyline Med Staff AlliedTwentynine Palms, CA, US
    Full-time
    Skyline Med Staff Allied is seeking a travel Physical Therapist for a travel job in Twentynine Palms, California.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyli...Show moreLast updated: 13 days ago
    Host

    Host

    LongHorn SteakhouseLa Quinta, CA, US
    Full-time
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...Show moreLast updated: 30+ days ago
    Host

    Host

    Indian Wells, California, United StatesUSA, California, Indian Wells
    Full-time
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...Show moreLast updated: 23 days ago
    • Promoted
    Host / Hostess

    Host / Hostess

    Onural GroupPalm Springs, CA, US
    Full-time
    Engin Onural's Sandfish Sushi & Whiskey has complemented his award-winning sushi with a judiciously stocked whiskey bar, Chef Engin introduces new levels of taste to the table.We are driven...Show moreLast updated: 5 days ago
    Host

    Host

    Olive GardenPalm Desert, CA, US
    Full-time
    Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, childcare, family care, etc. Paid Sick Leave (1 hour for e...Show moreLast updated: 30+ days ago
    Host

    Host

    Eddie V'sPalm Desert, CA, US
    Full-time
    We cordially invite you to apply.Joining our team provides indulgent benefits including : .Medical, dental and vision coverage. Multiple insurance options, wealth benefits and flexible spending accou...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Marriage Family Therapist (LMFT) - Hybrid Role - Ranchita, CA

    Licensed Marriage Family Therapist (LMFT) - Hybrid Role - Ranchita, CA

    LifeStance HealthRanchita, CA, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Occupational Therapist (OT) - $1,660 to $1,809 per week in Twentynine Palms, CA

    Travel Occupational Therapist (OT) - $1,660 to $1,809 per week in Twentynine Palms, CA

    AlliedTravelCareersTwentynine Palms, CA, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Occupational Therapist (OT) in Twentynine Palms, California, 92277!. Host Healthcare is an award-winning travel healthcare com...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Occupational Therapist (OT) - $1,557 to $1,726 per week in Twentynine Palms, CA

    Travel Occupational Therapist (OT) - $1,557 to $1,726 per week in Twentynine Palms, CA

    AlliedTravelCareersTwentynine Palms, CA, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Occupational Therapist (OT) in Twentynine Palms, California, 92277!. Ready to start your next travel adventure? LRS Healthcare ...Show moreLast updated: 30+ days ago
    • Promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitTHERMAL, California, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 6 days ago
    • Promoted
    Travel Occupational Therapist (OT) - $1,651 to $1,831 per week in Twentynine Palms, CA

    Travel Occupational Therapist (OT) - $1,651 to $1,831 per week in Twentynine Palms, CA

    AlliedTravelCareersTwentynine Palms, CA, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Occupational Therapist (OT) in Twentynine Palms, California, 92277!. Ready to start your next travel adventure? LRS Healthcare ...Show moreLast updated: 30+ days ago
    Host

    Host

    Ruth's ChrisPalm Desert, CA, US
    Full-time
    Are you ready for the best job ever?.Since Ruth’s Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creati...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,961 to $2,114 per week in Twentynine Palms, CA

    Travel Physical Therapist (PT) - $1,961 to $2,114 per week in Twentynine Palms, CA

    AlliedTravelCareersTwentynine Palms, CA, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Physical Therapist (PT) in Twentynine Palms, California, 92277!. Host Healthcare is an award-winning travel healthcare company...Show moreLast updated: 30+ days ago
    Host

    Host

    Yard HouseRancho Mirage, CA, US
    Full-time
    Hosts set the stage for an exceptional dining experience.They’re responsible for greeting Guests with genuine hospitality and professionalism, accurately quoting wait times, seating Guests in a cle...Show moreLast updated: 30+ days ago
    • Promoted
    Host

    Host

    BoozehoundsPalm Springs, CA, US
    Full-time
    Boozehounds is Palm Springs dog-friendly, Michelin recommended hotspot and were gearing up for our biggest, busiest season ever. Were looking for the most hospitable, energetic, and talented hosts i...Show moreLast updated: 14 days ago
    • Promoted
    Travel Occupational Therapist (OT) - $1,660 to $1,809 per week in Yucca Valley, CA

    Travel Occupational Therapist (OT) - $1,660 to $1,809 per week in Yucca Valley, CA

    AlliedTravelCareersYucca Valley, CA, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Occupational Therapist (OT) in Yucca Valley, California, 92284!. Host Healthcare is an award-winning travel healthcare company...Show moreLast updated: 30+ days ago