Helpdesk Technician I

Pay Rate : $20 / hour

Hours : Monday-Friday, 8 : 00am-4 : 30pm

Who is Revenue Group?

Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.

Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.

Our employees voted us Top Workplaces 4 years in a row!

What will your role be?

This position is responsible for Tier 1 Information Technology (IT) support functions. Job functions include but are not limited to supporting the desktop computers, supporting the printers and copiers, performing basic network troubleshooting and support, deploying software and patches as needed, and any other IT functions.

• Provide prompt Tier 1 support to users.
• Assist with Tier 2 and Tier 3 support as needed.
• Support and troubleshoot all desktop issues.
• Support and troubleshoot all user software issues.
• Support and troubleshoot all printers and copiers.

Requirements

Our Benefits :

EEO Statement :

We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local laws.

Salary Description

$20 / hour