Patient Access Associate - Hospital Registration

Description

Clerical / Administrative Support

Req # : 55673

For a limited time, MaineHealth is offering a $3,000 sign-on payment!

Eligible candidates are hired (offer accepted) into a full or part-time Patient Service Representative position. Bonus amount prorated for part-time hires and per diem hires are ineligible.Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. The Patient Access Associate serves as the first point of contact for patients and visitors arriving at the hospital. While this is a non-clinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment. The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families. Central Registration & Admitting team members admit, check in and register patients of all ages and backgrounds and are exposed to varying levels of acuity, disease and sensitive patient and visitor situations. Work is performed in a high volume, schedule dependent environment.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education : High school diploma or GED preferred.
• License / Certifications : N / A
• Experience : Related experience in healthcare or customer service is preferred.
• Additional Skills / Requirements Required : Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills / Requirements Preferred : N / A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact alyssa.lewis@mainehealth.org