Principal Product Manager, Smart Workflows

Principal Product Manager, Smart Workflows

We are seeking an exceptional Principal Product Manager, Smart Workflows to lead the transformation of how 8am leverages automation and artificial intelligence to transform how legal and accounting professionals work and deliver value to their clients across lead & intake management, case / project management, client communications & time tracking. This is both a strategic transformation and hands-on execution roleideal for someone who combines a deep understanding of professional workflow pain points with intelligent automation capabilities and thrives at solving complex productivity challenges with measurable business impact.

In this role, you will define and deliver a scalable framework for workflow automation that empowers professionals to configure and adapt processes without technical expertise, ensuring solutions are extensible across industries and practice types. You will operate as a strategic leader within our empowered team model, working in close collaboration with a UX Designer and Tech Lead in a trio partnership. The right candidate is passionate about identifying opportunities that directly impact 8am's competitive differentiation and has a track record of delivering AI-powered solutions that dramatically improve how people work.

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

Product Strategy & Leadership

• Develop deep understanding of the market & workflows professionals use to run their business through regular customer interviews, prospect research, and quantitative data analysis to identify high-value opportunities that dramatically increase 8am's competitive advantage.
• Lead collaborative discovery with your design and engineering partners to deeply understand workflow pain points that professionals experience on a daily basis, co-owning problem identification, solution shaping, and outcome delivery.
• Lead the strategy and vision for major initiatives, defining business cases and ROI of automating routine processes so that professionals can scale their practice.
• Leverage a strong understanding of bringing AI-powered solutions to market by partnering with AI infrastructure team to align roadmaps.

Outcome Driven Execution

Cross-Functional Leadership & Influence

About you :

Why you'll love this role :

Why 8am :

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagementvalues that empower us as individuals and unite us as a team. Our culture is grounded in our core values : Work Smart, Win Fast; Outshine Ordinary; We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here's how we support our 8Team :

At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am :

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory :

Our hiring teams at 8