Talent.com
Inside Sales Supervisor

Inside Sales Supervisor

Sonova USA, Inc.Aurora, IL, United States
9 days ago
Job type
  • Full-time
Job description
  • .buttontextcdf2d779017deac3 a{
  • border : 1px solid transparent;
  • .buttontextcdf2d779017deac3 a : focus{
  • border : 1px dashed #0271a6 !important;
  • outline : none !important;
  • Who we are

    At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

    Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

    Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

    Aurora (IL), United States

    #job-location.job-location-inline {

    • display : inline;
    • Inside Sales Supervisor

      159740

      Who we are

      In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products : we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands - Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron - we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

      Aurora, IL (Hybrid 3 days)

      Supervisor Inside Sales

      The Inside Sales Supervisor will be responsible for inside sales support via the East or West territories aligned with Field Sales. This role will have oversight of the day to day Account Specialist activities and programs. Close and cooperative working relationships with customers, inside sales team, outside sales department and management, along with other departments within the company.

      Responsibilities :

    • Coordinate and supervise training processes for new Account Specialists and provide on-going training for existing personnel.
    • Bi-weekly territory performance review.
    • Supervise Account Specialists utilization of CRM and sales tools and recommends opportunities for improvement
    • Conduct bi-monthly 1 : 1 coaching meeting with each member of their team
    • Recommend opportunities for improvement of inside sales technique or approach based on observations
    • Perform direct customer follow-up (including both verbal and written responses) on all difficult or unusual customer care issues
    • Be liaison for Account Specialists with the Regional Directors
    • Assure weekly meetings with Account Specialist and Account Manager
    • Manage Vendor Registration
    • Other duties as assigned
    • More about you :

    • High School Diploma or equivalent required, Bachelor's degree preferred
    • Further education in Supply Chain Management / Demand Planning a plus
    • 5+ years experience in a direct sales capacity, preferably in within the hearing industry
    • Previous supervisory experience and / or training in supervision preferred
    • Effective verbal and written English communication and compelling sales skills
    • Excellent interpersonal skills with a keen customer- and team-orientation
    • Must be good at building and maintaining relationships, and be able to lead by example
    • Strong time management, organizational, and prioritization skills, with the ability and commitment to follow up
    • Excellent analytical and proactive problem solving skills, with an ability to make sales and supervisory decisions based on customer needs and company policies
    • Self-starter, with a proven track record in sales
    • Proficient computer skills in MS Office Suite and a strong technical aptitude
    • A minimum of 200Mb / sec download and 10Mb / sec upload speed internet connectivity is required to support any remote / hybrid employee functionality at Sonova

      Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you!

      We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact

      What we offer :

    • Medical, dental and vision coverage
    • Health Savings, Health Reimbursement, Flexible Spending / Dependent Care Accounts
    • TeleHealth options
    • 401k plan with company match
    • Company paid life / ad&d insurance

    • Additional supplemental life / ad&d coverage available
    • Company paid Short / Long-Term Disability coverage (STD / LTD)

    • STD LTD Buy-ups available
    • Accident / Hospital Indemnity coverage
    • Legal / ID Theft Assistance
    • PTO (or sick and vacation time), floating Diversity Day, & paid holidays
    • Paid parental bonding leave
    • Employee Assistance Program (24 / 7 mental health support hotline, 5 company paid counseling sessions and more)
    • Robust Internal Career Growth opportunities
    • Tuition reimbursement
    • Hearing aid discount for employees and family
    • Internal social recognition platform
    • D&I focused : D&I council and employee resource groups
    • Plan rules / offerings dependent upon group Company / location .
    • This role's pay range is between : $68,000-$80,000. This role is elligible for comission.

      How we work :

      At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

    • .buttontext393e008bf4b97a57 a{
    • border : 1px solid transparent;
    • .buttontext393e008bf4b97a57 a : focus{
    • border : 1px dashed #0271a6 !important;
    • outline : none !important;
    • Sonova is an equal opportunity employer

      We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

    Create a job alert for this search

    Inside Sales • Aurora, IL, United States

    Related jobs
    Inside Sales Specialist

    Inside Sales Specialist

    Misumi USASchaumburg, IL, US
    Full-time
    Quick Apply
    The Inside Sales Specialist leverages CAD / engineering knowledge, a positive attitude, excellent customer service skills, and a penchant for sales to generate new business and engage existing custom...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales

    Inside Sales

    LamonsJoliet, IL, US
    Full-time
    Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales and business functions for their dedicated bran...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Representative

    Inside Sales Representative

    ASI Computer TechnologiesItasca, IL, US
    Full-time
    ASI Corp is hiring for an Inside Sales Representative for our Itasca, Illinois office.An Inside Sales Representative will work with customers to find what they want, create solutions and ensure a s...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Representative

    Inside Sales Representative

    Staples, Inc.SCHAUMBURG, IL, United States
    Full-time
    Staples is business to business.Quill is a valuable part of the Staples family of brands.Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill de...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Intern

    Inside Sales Intern

    TW MetalsCarol Stream, IL, US
    Full-time
    Responsibilities : Supports the Sales team by performing assigned duties which are not limited to the following : .Shadowing members of the Sales department as they perform their duties.Work with inte...Show moreLast updated: 30+ days ago
    • Promoted
    06635 Inside Sales

    06635 Inside Sales

    SBH Health SystemNew Lenox, IL, US
    Full-time
    Focus on the core content of the job post.Remove all extra metadata from the top of the page.Delete hanging information like department, location, job_id, requisition_id, and others.Remove any extr...Show moreLast updated: 30+ days ago
    • Promoted
    66218 Inside Sales

    66218 Inside Sales

    SBH Health SystemPlainfield, IL, US
    Full-time
    By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need pass...Show moreLast updated: 30+ days ago
    • Promoted
    06580 Inside Sales

    06580 Inside Sales

    SBH Health SystemBloomingdale, IL, US
    Full-time
    Our Company is a leader in wholesale and retail distribution of beauty supplies.A business built with a purpose to provide our customers with access to high-quality professional beauty products and...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Inside Sales Representative

    Senior Inside Sales Representative

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Senior Inside Sales Representative.Key Responsibilities Generate new business opportunities through self-sourcing and prospecting techniques Engage potential clients v...Show moreLast updated: 21 days ago
    • Promoted
    Inside Sales Representative

    Inside Sales Representative

    M&D Distributors IncBolingbrook, IL, US
    Full-time
    In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading OEMs and manufacturers.Those partne...Show moreLast updated: 1 day ago
    Inside Sales

    Inside Sales

    Mayflower Cruises & ToursLisle, IL, US
    Full-time
    Quick Apply
    Inside Sales ...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales

    Inside Sales

    SunSourceBatavia, IL, US
    Full-time
    Perfection Servo, a SunSource company, specializes in providing worldwide service, repair, and remanufacturing in the areas of electronics, hydraulics, robotics, servos, and mechanical components f...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Inside Sales Manager

    Inside Sales Manager

    Staples, Inc.Schaumburg, IL, US
    Full-time
    Staples is business to business.Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-t...Show moreLast updated: less than 1 hour ago
    • Promoted
    Inside Sales Program Supervisor - Industrial Distribution

    Inside Sales Program Supervisor - Industrial Distribution

    SunSourceAddison, IL, US
    Full-time
    Inside Sales Program Supervisor - Industrial Distribution.SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add indu...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Representative

    Inside Sales Representative

    HMM America Shipping Agency,Inc.Schaumburg, IL, US
    Full-time
    At HMM, we’re not just a global leader in integrated logistics and shipping—we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we de...Show moreLast updated: 30+ days ago
    • Promoted
    06941 Inside Sales

    06941 Inside Sales

    SBH Health SystemLa Grange, IL, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the high signal to noise ratio, making the content beautiful and condensed.Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Coordinator

    Inside Sales Coordinator

    Addison GroupDowners Grove, IL, US
    Full-time
    Addison Group is hiring an Inside Sales Coordinator for our publicly traded technology manufacturing customer located in Downers Grove. This entry-level role is a great opportunity for a recent coll...Show moreLast updated: 4 days ago
    Inside Sales Coordinator

    Inside Sales Coordinator

    Sunrise SystemsHoffman Estates, Illinois, United States
    Temporary
    Quick Apply
    Job Title : Inside Sales Coordinator.SCHEDULE / REMOTE FLEXIBILITY : Onsite Tuesday - Thursday.INTERVIEW PROCESS : Saori and maybe a sales leader interview together to reduce process for candidates sub...Show moreLast updated: 9 days ago
    • Promoted
    Inside Sales Representative

    Inside Sales Representative

    Deltrol Fluid ProductsBellwood, IL, US
    Full-time
    Inside Sales responsibilities include developing customer quotes, qualifying leads, and monitoring opportunities while developing business relationships with assigned customers.Customer service res...Show moreLast updated: 20 days ago
    • Promoted
    Inside Sales Intern

    Inside Sales Intern

    O'Neal IndustriesCarol Stream, IL, US
    Full-time
    Responsibilities : Supports the Sales team by performing assigned duties which are not limited to the following : .Shadowing members of the Sales department as they perform their duties.Work with inte...Show moreLast updated: 30+ days ago